RACHEL MCLEMORE
BELMONT
Summary
Dynamic professional with extensive experience as an In-Home Nanny, excelling in organization, communication, and creative engagement. Recently transitioned into Marketing and Content Creation, leveraging self-taught expertise in social media strategies. Passionate about storytelling and audience engagement, committed to delivering impactful results through innovative approaches.
Overview
10
10
years of professional experience
Work History
Business Relations Representative
American Restoration Disaster Specialists
11.2025 - Current
- Cultivated strong relationships with clients to enhance service satisfaction and retention.
- Coordinated communication between departments to streamline project workflows and improve response times.
- Managed client inquiries and resolved issues efficiently, ensuring a high level of service delivery.
- Developed training materials for staff on customer service best practices and operational procedures.
- Strengthened client relationships by maintaining regular communication and addressing concerns promptly.
Social Media Manager
American Restoration Disaster Specialists
11.2025 - Current
- Developed and executed social media strategies to increase brand awareness and engagement.
- Managed content calendars and coordinated cross-platform campaigns for consistent messaging.
- Analyzed social media metrics to optimize performance and inform future campaigns.
- Engaged with followers, responding to inquiries and fostering community interaction.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
Social Media Manager
Trilon painting and drywall
08.2025 - Current
- Developed comprehensive social media strategies aligned with brand goals.
- Managed content calendars to ensure timely and relevant postings.
- Analyzed social media metrics to inform future content decisions.
- Engaged with followers to build community and enhance brand loyalty.
- Created compelling visual content using design tools and platforms.
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
- Managed the daily operations of all assigned social media accounts.
- Monitored customer comments on various social media channels and responded in a timely manner.
- Optimized posts for SEO purposes by researching relevant keywords and hashtags.
Social Media Marketing Intern
American Restoration Disaster Specialists
08.2025 - 11.2025
- Assisted in creating engaging social media content for various platforms.
- Monitored and responded to customer inquiries on social media channels.
- Conducted research on industry trends to inform content strategies.
- Helped design visual assets for social media posts and advertisements.
- Scheduled and published posts using social media management tools.
- Analyzed engagement data to identify popular content themes and topics.
- Generated ideas for creative content initiatives.
NANNY
Private Family
02.2023 - 05.2025
- Nurtured child development through engaging activities, fostering emotional intelligence and social skills.
- Maintained a safe, stimulating environment for optimal growth.
- Meticulously managed daily schedules, nutrition plans, and educational activities.
- Documented milestones and behavioural patterns for parents' reference.
- Partnered with parents to align childcare approaches, ensuring consistency between home and care settings.
- Regularly communicated progress and concerns.
- Facilitated notable improvements in child's language skills, motor development, and social interactions.
- Implemented effective routines for smooth transitions.
CLEANER
Carolina Designs Realty
01.2016 - 12.2024
- Cleaned rental properties, ensuring high guest satisfaction and repeat bookings.
- Managed cleaning schedules for optimal efficiency and minimal downtime.
- Collaborated with team to maintain cleanliness standards, enhancing guest experiences.
- Identified and resolved cleaning issues, improving property ratings.
- Utilized cleaning equipment effectively, reducing supply costs.
HOSTESS
Proof
11.2022 - 02.2023
- Warmly welcomed guests, managed reservations, and coordinated seating arrangements.
- Ensured smooth dining experiences, fostering positive customer relations.
- Meticulously maintained guest records, optimised table turnover, and assisted with special event planning.
- Consistently upheld high standards of service.
- Worked closely with kitchen and wait staff to streamline service flow.
- Resolved guest concerns promptly, contributing to a harmonious dining atmosphere.
- Implemented efficient seating strategies, reducing wait times and enhancing guest satisfaction.
- Contributed to increased repeat business.
WAITSTAFF ASSISTANT MANAGER
HWY 55
07.2021 - 11.2022
- Led waitstaff team, optimising service efficiency and customer satisfaction.
- Implemented streamlined processes, resulting in reduced wait times and enhanced dining experiences.
- Fostered teamwork among staff, coordinating seamless service delivery.
- Mentored new hires, cultivating a cohesive work environment and elevating overall performance standards.
- Drove operational excellence, boosting customer retention rates.
- Spearheaded menu revisions and upselling strategies, contributing to substantial revenue growth.
- Pioneered digital ordering system integration, modernising service approach.
- Developed creative solutions for peak hour management, significantly improving table turnover rates.
- Ensured meticulous adherence to food safety protocols and service standards.
- Conducted thorough staff evaluations, identifying areas for improvement and implementing targeted training programmes.
Education
ASSOCIATES -
Central Piedmont Community College
Charlotte, N.C.10-2025
HIGHSCHOOL DIPLOMA -
Northeastern High
Elizabeth City, N.C.06.2022
Skills
- Social Media Strategy & Management
- Content Creation & Scheduling
- Digital & Visual Marketing
- Community & Customer Engagement
- Analytics & Performance Tracking
- Video Editing & Design
- Platform Growth & Hashtag Research
- Team Leadership & Conflict Resolution
- Time Management & Critical Thinking
- Customer service
Timeline
Business Relations Representative
American Restoration Disaster Specialists
11.2025 - Current
Social Media Manager
American Restoration Disaster Specialists
11.2025 - Current
Social Media Manager
Trilon painting and drywall
08.2025 - Current
Social Media Marketing Intern
American Restoration Disaster Specialists
08.2025 - 11.2025
NANNY
Private Family
02.2023 - 05.2025
HOSTESS
Proof
11.2022 - 02.2023
WAITSTAFF ASSISTANT MANAGER
HWY 55
07.2021 - 11.2022
CLEANER
Carolina Designs Realty
01.2016 - 12.2024
HIGHSCHOOL DIPLOMA -
Northeastern High
ASSOCIATES -
Central Piedmont Community College
Education and Training
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