Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel McNally

Oxford,MS

Summary

A motivated employee with an engaging personality and flexible approach. Upbeat, friendly, and anticipating guests'/patient's needs to facilitate an enjoyable and soothing experience. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Special Education Assistant

Oxford Intermediate School
08.2023 - 05.2024
  • Managed crisis situations calmly, maintaining safety protocols while supporting the emotional well-being of affected students during challenging moments within the school day.
  • Built trust and rapport with students through positive reinforcement and strong communication skills.
  • Assisted students in achieving academic goals by providing one-on-one support and small group instruction.
  • Enhanced student learning by adapting instructional strategies to individual needs.

Server/Hostess

Big Bad Breakfast
02.2023 - 07.2023
  • Provide attentive service and proactively assessed guest needs.
  • Greeted customers and provided menus upon arrival to the dining room.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Assist in serving over 500 guests per day

Server

The Threefoot Hotel
02.2022 - 01.2023
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Cultivated warm relationships with regular customers.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Babysitter

Camryn McCraw
04.2021 - 02.2022
  • Organized and cleaned the home after activities by picking up toys and straightening up playroom.
  • Provided developmentally appropriate activities for infant.
  • Communicated with parents regarding infant's progress and development, raising any issues.

Library Liaison

Philadelphia Neshoba County Library
03.2015 - 06.2020
  • Assist in Children’s Program planning
  • Facilitated the Summer Reading Academy’s History and Vocabulary portion
  • Liaised between internal departments and external partners to promote efficient communication and collaboration.
  • Collected, arranged, and input information into database system.

Daycare Assistant

ABC Learning Center
09.2024 - Current
  • Support the emotional well-being of children by providing nurturing care and addressing individual needs.
  • Provide lunchtime assistance to monitor children, assist with eating and serve food.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Provide support during naptime routines, ensuring a peaceful environment for restful sleep.

Hospice Caregiver

Reece Helbert
12.2019 - 03.2020
  • Positioned patients to provide comfort and promote better body alignment.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Library Assistant

Choctaw County Library
11.2018 - 02.2019
  • Marketed library's many services to visitors and patrons through active communication.
  • Helped patrons locate resources using catalog and circulation systems.
  • Created welcoming and comfortable space by keeping library clean and organized.
  • Placed books on proper shelves when returned to circulation.

Education

Associate of Arts - Psychology

East Central Community College
Decatur, MS
05.2018

High School Diploma -

Neshoba Central High School
Philadelphia, MS
05.2016

Skills

  • Experienced in working with all ages of public
  • Able to project a positive and pleasant attitude while handling difficult situations
  • Willing and able to complete assigned tasks with little to no follow up
  • Enthusiasm, dedication, and exceptional work ethic
  • Check Payment Processing
  • Customer Service and Assistance
  • Suggestive Selling
  • Verbal and Written Communication
  • Hospitality Service Expertise

Timeline

Daycare Assistant

ABC Learning Center
09.2024 - Current

Special Education Assistant

Oxford Intermediate School
08.2023 - 05.2024

Server/Hostess

Big Bad Breakfast
02.2023 - 07.2023

Server

The Threefoot Hotel
02.2022 - 01.2023

Babysitter

Camryn McCraw
04.2021 - 02.2022

Hospice Caregiver

Reece Helbert
12.2019 - 03.2020

Library Assistant

Choctaw County Library
11.2018 - 02.2019

Library Liaison

Philadelphia Neshoba County Library
03.2015 - 06.2020

Associate of Arts - Psychology

East Central Community College

High School Diploma -

Neshoba Central High School
  • Licensed Reiki Master
Rachel McNally