Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Mcquinn

Middletown

Summary

Dynamic professional with a proven track record at Amazon, excelling in process optimization and compliance management. Skilled in coaching and mentoring, I successfully enhanced team efficiency and resolved complex issues, driving significant improvements in workflow. Adept at strategic planning, I fostered a culture of innovation and accountability within diverse teams.

Overview

6
6
years of professional experience

Work History

Process Guide

Amazon
10.2021 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained clean, organized and professional work environment.
  • Conducted training and change management processes to improve operations.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Monitored and reported on process performance to verify compliance with established standards.
  • Prioritized initiatives to increase success rates of strategic projects.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Assembled pallets and crates for secure transportation of materials.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Operated equipment while observing standard safety procedures.

Learning Ambassador

Amazon
10.2021 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Maintained database systems to track and analyze operational data.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Palletizer Operator

Burrows
04.2019 - 09.2021
  • Assembled products according to changing daily work orders and specific customer needs.
  • Regulated machine flow, speed and temperature and stopped and reset machine to address malfunctions.
  • Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.
  • Counted and recorded finished and rejected packaged items.
  • Observed machine operations to verify quality and conformity of packaged products, stepping in to resolve issues promptly and avoid costly production errors.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

Flemming County High School
Flemingsburg, KY
05-1999

Skills

  • Standard operating procedures
  • Business process reengineering
  • Workflow optimization
  • Process mapping
  • Compliance management
  • Coaching and mentoring
  • Innovation and creativity
  • Decision-making
  • Strategic planning
  • Conflict resolution
  • Complex Problem-solving
  • Employee motivation
  • Task delegation
  • Public speaking
  • Process monitoring and improvement
  • Attention to detail
  • Team building
  • Documentation and reporting

Timeline

Process Guide

Amazon
10.2021 - Current

Learning Ambassador

Amazon
10.2021 - Current

Palletizer Operator

Burrows
04.2019 - 09.2021

Flemming County High School