Rachel McSwain
Safford,AZ
Summary
Conscientious and personable Certified Nursing Assistant with exceptional communication skills and personal care assistance fostered over almost 15 years in managerial, nursing facility, and home health positions. Communicates effectively with residents, families and service
providers alike. Motivated to coordinate sustainable operations while prioritizing residents' needs. Positive and upbeat with experience in several other fields such as receptionist work and restaurant positions.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Residential Coordinator
Rise Services
Thatcher, AZ
10.2021 - 02.2022
- Provided direct care to members of the group home for mentally disabled and autistic individuals.
- Recruited, hired and trained employees, providing day-to-day direction and guidance.
- Collected feedback from residents and family members to identify opportunities for program and operational improvements.
- Developed and implemented service programming and operational guidelines to meet residents' needs and preferences.
- Managed maintenance of group home's physical condition, inspecting grounds regularly to identify and coordinate needed repairs and upkeep.
- Supported personal needs, daily finances, medications and appointments of members dealing with diverse behavioral conditions.
CNA
IHSS In Home Support Services
Quincy, CA
10.2018 - 01.2020
- Cared for residents in the comfort of their homes with personal health obstacles such as autism, down syndrome, Alzheimer's, traumtic brain injuries, celebral palsy, cancer patients, and seizure disorders.
- Assisted with activities of daily living such as bathing, grooming, feeding and meal preparation.
- Checked patient vitals such as temperature, blood pressure, pulse, and weight.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Ran errands for and with clients to appointments and grocery shopping.
- Assisted in medication reminders and administration.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
CNA
Maxim Healthcare Services, Inc
York, PA
06.2011 - 06.2017
- Cared for young children, teenagers, adults, and the elderly with diagnoses such as autism, down syndrome, cerebral palsy, traumatic brain injuries, multiple sclerosis, Alzheimer's and dementia.
- Assisted with activities of daily living such as bathing, grooming, feeding and meal preparation, cognitive exercises, physical therapy, and running errands.
- Provided medication reminders and administration.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Maintained cleanliness of residents' homes.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
CNA
Visiting Angels Home Health Care
Mesa, AZ
07.2015 - 03.2016
- Cared for residents in the comfort of their homes with health diagnoses and complications such as autism, down syndrome, Wounded Warriors, Azheimer's, dementia, bodily injuries, and blind individuals.
- Assisted with transfers to and from their beds/chairs and ambulation throughout their homes.
- Transported residents to and from medical appointments and stores.
- Observed, recorded, and reported any changes in health, behavior, vital signs, intake and outtake of food and liquids.
- Assisted with medication reminders and administration.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
CNA
Criticare Nursing Agency
Lancaster, PA
10.2011 - 06.2012
- Cared for residents in their homes and assisted with activities of daily living such as bathing, grooming, feeding and meal preparation, mobility and transfers.
- Checked patient vitals such as temperature, blood pressure, pulse, and weight.
- Monitored intake to help patients achieve nutritional objectives.
- Assisted children, teenagers, adults, and the elderly with physical and cognitive exercises to help individuals with special needs such as behavioral issues, autism, cerebral palsy, Alzheimer's, dementia, and traumatic brain injuries.
CNA
Manor Care Nursing Home
Dallastown, PA
08.2008 - 10.2010
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted residents with activities of daily living such as bathing, grooming, feeding, transfers and mobility, transported to activities.
- Used assistive equipment and lifts for transfers of immobile residents.
- Checked patient vitals such as temperature, blood pressure, pulse, and weekly weights.
- Observed, recorded, and reported any changes in behavior, physical or mental health, intake and outtake of food and liquid.
Education
High School Diploma -
Red Lion Area Senior High School
Red Lion, PA08.2008
Skills
- Effective Communication
- Policy Changes
- Care Coordination
- Behavioral Support
- Administrative Duties
- Staff Meetings
- Emergency Management Procedures
- Supporting Daily Living Needs
- Mental Health Disorders
- Substance Abuse Treatment
- Incident Management
- Relaxation Techniques
- Life Skills Development
- Crisis Situations
Certification
- CNA - Certified Nursing Assistant
- CPR and First Aid certified
- Article 9 Training
- Prevention and Support Training
Timeline
Residential Coordinator
Rise Services
10.2021 - 02.2022
CNA
IHSS In Home Support Services
10.2018 - 01.2020
CNA
Visiting Angels Home Health Care
07.2015 - 03.2016
CNA
Criticare Nursing Agency
10.2011 - 06.2012
CNA
Maxim Healthcare Services, Inc
06.2011 - 06.2017
CNA
Manor Care Nursing Home
08.2008 - 10.2010
High School Diploma -
Red Lion Area Senior High School
- CNA - Certified Nursing Assistant
- CPR and First Aid certified
- Article 9 Training
- Prevention and Support Training
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