Rachel Melton
Sage
Summary
Sales professional with 5 years of experience in enhancing customer satisfaction and driving repeat business through effective upselling and customer engagement. Demonstrates strong analytical thinking and attention to detail in managing merchandise flow and ensuring workplace safety. Committed to fostering a positive and adaptable team environment, while continuously refining sales strategies to achieve outstanding results.
Overview
3
3
years of professional experience
Work History
Team Member
West Cost Convenience Loop
09.2023 - 08.2024
- Deliver exceptional customer service, enhancing satisfaction and loyalty
- Efficiently manage merchandise flow, ensuring compliance with store policies
- Execute opening and closing tasks, maintaining a clean and organized environment
- Process transactions accurately, ensuring a smooth checkout experience
- Enforce safety protocols at fuel pumps, ensuring compliance and safety
- Enhanced customer satisfaction by implementing efficient service strategies and maintaining a welcoming store environment
- Worked closely with team to optimize inventory management, ensuring timely restocking and minimal discrepancies
Management Trainee
The Sunday Dress
12.2021 - 06.2022
- Organized dress storage, enhancing inventory management and reducing retrieval time by 20%
- Guided customers in dress selection, boosting satisfaction and repeat visits
- Advised on styling, improving customer confidence and purchase decisions
- Maintained dressing areas, ensuring a clean, inviting environment
- Managed online orders, streamlining process and improving order accuracy
- Enhanced customer satisfaction by providing tailored dress recommendations, improving repeat business through personalized shopping experiences
Sales Associate
Q Fashion
08.2021 - 03.2022
- Welcomed customers, enhancing satisfaction and driving repeat business
- Guided customers in choosing products, improving sales and customer experience
- Communicated product details clearly, aiding informed purchasing decisions
- Ensured accurate tagging and display of merchandise for optimal store presentation
- Built customer loyalty through engaging interactions and personalized service
Education
High School Diploma -
Growing In Wisdom Christian School
Sage, CA03.2020
Skills
- Workplace Safety
- Cash Handling
- Customer Service
- Positive Attitude
- Attention to Detail
- Upselling
- Customer Engagement
- Adaptability
- Analytical Thinking
- Sales Strategy
Timeline
Team Member
West Cost Convenience Loop
09.2023 - 08.2024
Management Trainee
The Sunday Dress
12.2021 - 06.2022
Sales Associate
Q Fashion
08.2021 - 03.2022
High School Diploma -
Growing In Wisdom Christian School
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