Summary
Overview
Work History
Education
Skills
Accomplishments/Awards
Certification
Timeline
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Rachel Mielke

Summary

Dynamic professional with 3 years of active duty experience in the US Navy excelling in customer service and communication. Skilled in maintaining confidentiality and managing sensitive information, while demonstrating strong problem-solving abilities and adaptability in fast-paced environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Parking Office Receptionist

US Navy
01.2025 - 09.2025
  • Handled sensitive information with discretion, maintaining confidentiality of personal documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls
  • Maintained accurate records by registering costumers vehicles and issuing base parking passes
  • Helped assist in scheduling appointments and using classified government systems
  • Worked together with other service members to successfully help problem solve
  • Demonstrated strong multitasking skills by handling multiple phone lines while assisting walk-in clients simultaneously.

JP5 Filter Operator

US Navy
11.2022 - 01.2025
  • Increased filter lifespan by regularly monitoring wear patterns and following procedures.
  • Provided excellent communication with other operators throughout the ship during flight operations.
  • Enhanced filter efficiency by conducting regular maintenance and inspections on equipment
  • Provided assistance in the onboarding and offboarding of JP5 fuel out to sea many times.
  • Ensured regulatory compliance by staying up-to-date with naval standards and following established procedures.
  • Kept accurate documents of filter performance and use, identifying trends, and identifying a problem
  • Took samples from filtering systems as per navy procedure to compare the quality of the fuel and test the samples.
  • Operated control systems effectively to adjust flow rates, pressures, temperatures, or other variables impacting filter performance.
  • Maintained a safe working environment by adhering to safety protocols and proper handling of chemicals.
  • Assisted in training new employees, sharing knowledge of filter operation techniques and best practices.
  • Participated in pre-shift meetings to stay informed about changes in operations or safety guidelines.

PRC Flooring

US Navy
10.2023 - 06.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments
  • Skilled at working collaboratively in a team environment
  • Successfully laid over 200 floors while temporarily assigned with the Deck and Tile Department while the NIMITZ was in the shipyard.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holidays.
  • Demonstrated strong time management skills while managing multiple ongoing projects at once

Early Development Preschool Teacher

Primrose Schools
06.2021 - 06.2022
  • Developed strong relationships with parents and guardians, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
  • Established positive communication with parents in daily conversation.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Monitored students' academic, social, and emotional progress
  • Applied play-based strategies to provide diverse approaches to learning.

Hostess

Longhorn Steakhouse
11.2020 - 11.2021
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Completed daily side work and opening and closing duties without fail.
  • Opened and closed seating sections according to volume of guests.
  • Advised customers about special offerings and menu items to help drive sales.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.

Education

High School Diploma -

James Madison High School
Norcross, GA
05-2021

Skills

  • Customer service
  • Communication skills
  • Training others successfully
  • Scheduling and calendar management
  • Workflow optimization
  • Organizational skills
  • Problem solving
  • Decision-making
  • Good judgment
  • Adaptability
  • Network security
  • Delegating tasks

Accomplishments/Awards

Food Service Assistant Of The Month: Recognized by supervisors and peers for expedient and effective service while temporarily assigned to working in the galley on the USS NIMITZ.

Certification

Advanced First Aid

CPR Trained

Advanced Shipboard Damage Control

JP5 Filter Systems Operator

Sounder (Measuring Fuel Tanks)

Cyber Security 2025

Shipboard Firefighting

Timeline

Parking Office Receptionist

US Navy
01.2025 - 09.2025

PRC Flooring

US Navy
10.2023 - 06.2024

JP5 Filter Operator

US Navy
11.2022 - 01.2025

Early Development Preschool Teacher

Primrose Schools
06.2021 - 06.2022

Hostess

Longhorn Steakhouse
11.2020 - 11.2021

High School Diploma -

James Madison High School

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