Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
3
3
years of professional experience
1
1
Certification
Work History
E-Sports Coach
Beluga
03.2024 - Current
Enhanced player performance by developing tailored training programs and providing individualized feedback.
Improved team dynamics through regular communication, group exercises, and conflict resolution strategies.
Increased player skill levels with the implementation of targeted drills and practice sessions.
Promoted sportsmanship, teamwork, and positive attitudes among players.
E-Sports Staff Member
Don Bongos
01.2024 - Current
Enhanced team performance by implementing effective training programs and coaching techniques.
Boosted player morale through consistent encouragement and constructive feedback.
Developed individualized practice plans for players, resulting in improved physical fitness levels.
Organized team-building activities to strengthen camaraderie and collaboration among teammates.
E-Sports Team Manager
Don Bongos
10.2023 - Current
Enhanced team performance by implementing effective training programs and strategies.
Streamlined communication within the team, leading to increased collaboration and success in competitions.
Managed player contracts and negotiations, securing top talent for the organization.
Coordinated with coaches to develop comprehensive practice schedules, optimizing player skill development.
Organized regular team building activities, fostering a positive team culture that translated into competitive success.
Maintained a healthy work-life balance among players by promoting wellness initiatives such as exercise routines or stress management techniques.
Caterer
Bronco Bistro
08.2023 - Current
Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
Streamlined event preparation process for increased efficiency, ensuring timely delivery of high-quality catering services.
Managed food inventory and supplies, reducing waste and maintaining optimal stock levels for diverse events.
Collaborated with event planners, venues, and vendors to ensure seamless integration of catering services into overall event design.
Implemented strict food safety standards, maintaining a clean and sanitary work environment at all times.
Assisted in the development of seasonal menus incorporating fresh ingredients that catered to a variety of palates.
Fundraising Volunteer
Variety Show Benefitting Moffitt Cancer Center
02.2021 - 02.2023
Boosted donor engagement by organizing and hosting successful fundraising events.
Secured significant funds for charity programs by effectively communicating the organization''s mission and goals to donors.
Collaborated with team members to develop innovative fundraising strategies, maximizing donations.
Volunteer
Hands Helping Paws
06.2022 - 07.2022
Enhanced community engagement by attending and working at outreach events.
Boosted fundraising efforts, securing valuable donations through targeted campaigns.
Improved animal well-being by providing daily care, including feeding, grooming, and exercising.
Assisted in the successful adoption of animals by maintaining clean and inviting living spaces for potential adopters to visit.