Rachel Miller
Willits,CA
Summary
Proactive Intake Coordinator and Logistics and Facilities Specialist, with comprehensive experience in customer service, asset management, and event organization. Proven skills in inventory management, appointment scheduling, and relationship building. Bringing a strong attention to detail and ability to optimize operational quality and resolve conflicts efficiently.
Overview
2
2
years of professional experience
Work History
Intake Coordinator
Tapestry Family Services
05.2024 - Current
- Provid excellent customer service to patients, family members, and clinical providers during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
- Completed intake assessment forms and filed clients' charts.
Logistics and Facilities Specialist
Tapestry Family Services
08.2023 - 05.2024
- Maintained accurate records of all building systems, equipment warranties, and maintenance schedules to facilitate effective asset management practices.
- Performed routine facility walk-throughs to identify potential issues before they escalate into costly repairs or safety hazards.
- Implemented preventive maintenance on machines and equipment to optimize safety and operational quality.
- Served as liaison between facilities department and other internal stakeholders, promoting open communication channels to resolve any conflicts quickly and effectively.
Food and Beverage Manager
Thatcher Hotel
01.2023 - 08.2023
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Resolved customer complaints involving food or beverage quality and service.
- Organized successful special events that contributed to increased sales figures.
- Conducted regular performance evaluations for team members, providing constructive feedback and opportunities for growth.
Education
No Degree - Cosmetology
Paul Mitchell
Sacramento, CA01.2023
High School Diploma -
South Valley High School
Ukiah, CA02.2016
Skills
- Insurance Verification
- Follow-up skills
- Multi-Line Phone Systems
- Appointment Scheduling
- Scheduling appointments
- Inventory Management
- Multitasking and Organization
- Microsoft Office
- Relationship Building
Timeline
Intake Coordinator
Tapestry Family Services
05.2024 - Current
Logistics and Facilities Specialist
Tapestry Family Services
08.2023 - 05.2024
Food and Beverage Manager
Thatcher Hotel
01.2023 - 08.2023
No Degree - Cosmetology
Paul Mitchell
High School Diploma -
South Valley High School
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