RACHEL MILLER
Webster,TX
Summary
Effective Assistant Property Manager offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property ownership, vendors and residents. Thorough understanding of housing laws and resident management.
Overview
11
11
years of professional experience
Work History
Assisant Property Manager
Sheng-Raamco Management
03.2024 - Current
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Assisted the Property Manager in scheduling vendor work when needed.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Processed security deposit refunds.
LEASING CONSULTANT
Sheng-Raamco
10.2019 - 03.2024
- Meet with potential renters, provide them with tours and property information
- Process applications, preforming background and credit screenings
- Maintaining occupancy on property with marketing
- Assist property manager over seeing make ready process on preleased apartments.
- Distributed and followed up on tenant renewal notices.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Trained in MRI Software
OPTICIAN
Bay Area Eye Center
01.2019 - 03.2021
- Preliminary testing
- Fit contact wearers, new and existing for soft and/or specialty contacts
- Ordered and managed all contact lens orders for soft and/or specialty contacts
- Assisted doctors with specialty contact lenses procedures and other medical procedures done it office.
- Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
OPTICIAN
TEXAS EYE CENTER
04.2018 - 12.2018
- Assisted with answering phones, scheduling appointments, verifying insurance and filing claims, preliminary testing, contacts lens sales and glasses sales
- Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims, and collected balances from customers.
OPTICIAN
WALMART VISION CENTER
12.2013 - 03.2018
- Interpreting spectacle and contact lenses prescriptions
- Assisted with answering phones, verify insurance, as well as contacts lens sales and glasses sales.
- Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims, and collected balances from customers.
Education
LA PORTE HIGH SCHOOL
Skills
- Excellent customer service
- Time Management
- Telephone and email etiquette
- Property tours and inspections
- Leadership Skills
- Money Management
Timeline
Assisant Property Manager
Sheng-Raamco Management
03.2024 - Current
LEASING CONSULTANT
Sheng-Raamco
10.2019 - 03.2024
OPTICIAN
Bay Area Eye Center
01.2019 - 03.2021
OPTICIAN
TEXAS EYE CENTER
04.2018 - 12.2018
OPTICIAN
WALMART VISION CENTER
12.2013 - 03.2018
LA PORTE HIGH SCHOOL
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