Rachel Miller
West Palm Beach,FL
Summary
Experienced business development professional and resourceful administrative support assistant. Proven success at generating and retaining new business and through relationships, communication and focus on delivering a unique client/customer experience though consistent high levels of service.
Overview
20
20
years of professional experience
Work History
Caregiver
CDC+ Representative
10.2019 - 05.2024
- Assisted with daily living activities.
- Accompanied to social events, with a focus on recreation.
- Ensured compliance with all applicable laws, regulations and standards.
- Provided emotional support during difficult times.
- Created clean, safe and positive living situations.
- Observed patients for changes in physical, emotional, mental or behavioral conditions.
- Worked closely with clinical staff to support therapeutic/behavioral plans.
- Contacted medical providers on to set and follow up on appointments.
- Consulted with care team to continually update care plans.
Business Development Manager
Ameriprise Financial
Stuart , FL
06.2012 - 06.2015
- Determined business opportunities and implemented strategy for client acquisition.
- Represented the company at industry conferences, networking events, and trade shows to build brand awareness and network with potential clients
- Cultivated innovation and improvement within the business development team.
- Leveraged cold calling, in-person visits and referrals to build leads.
- Maintained a database of existing customers and prospective leads.
- Analyzed customer feedback to identify areas for improvement in services.
- Researched target markets to understand the needs of current and potential customers.
- Created presentations to attract new business opportunities.
- Maintained open and ongoing communication with clients to meet needs and expectations.
The Crexent Business Centers - Executive Suites Center Mangager
Atlantic Pacific Management
Stuart, FL
04.2009 - 10.2012
- Managed Class A commercial property totaling 95,000 square feet
- Managed all day-to-day business, including events.
- Maintained tenant relations.
- Maintained knowledge of competition through evaluation of market conditions and trends.
- Monitored and documented all income, oversaw budgeting process.
- Achieved highest net operating income by using cost control and revenue improvement.
- Participated in various incentive programs designed for achievement of production goals.
- Developed tool to monitor personal sales opportunities.
Property Manager
Karl Corporation
West Palm Beach, FL
01.2004 - 04.2008
Education
Community Connections
Skills
- Results-oriented
- Self-directed
- Strong problem solver
- Business writing
- Resourceful
- Strong interpersonal skills
- Understands grammar
- Report writing
- Excellent sales techniques
- Excellent communicator
- Cold calling
- Analytical problem solver
- Persuasive communication expertise
- Active listening skills
- Courteous demeanor
- Energetic work attitude
Accomplishments
Business Development/Process Improvement/Data Management/Quality Service Delivery
- Lead sales team's endeavors in prospecting, marketing and closing.
- Developed system to take financial office completely paperless while ensuring accuracy, security and SEC/FINRA compliance.
- Part of a team that managed assets for 300+ accounts with a client satisfaction score of 100% three consecutive years.
Timeline
Caregiver
CDC+ Representative
10.2019 - 05.2024
Business Development Manager
Ameriprise Financial
06.2012 - 06.2015
The Crexent Business Centers - Executive Suites Center Mangager
Atlantic Pacific Management
04.2009 - 10.2012
Property Manager
Karl Corporation
01.2004 - 04.2008
Community Connections
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