Rachel Miranda
Stamford,CT
Summary
Hardworking Waitress, adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities. Friendly and professional hospitality expert with a strong work ethic, and flexibility, committed to delivering exceptional customer experiences. Along with persuasive negotiation skills, a diplomatic communication style, and relationship-building expertise.
Overview
5
5
years of professional experience
Work History
Waitress
The Connecticut Golf Club
Easton, CT
04.2022 - Current
- Delivered exceptional service, creating a welcoming dining experience through attentive guest support and prompt resolution of any issues.
- Facilitated smooth guest flow by coordinating seating, managing orders, and ensuring timely and accurate meal delivery, while upholding strict health and sanitation standards.
- Provided in-depth menu knowledge to guests
- Ensured precision in transactions fostering customer satisfaction
- Fostered teamwork and contributed to a cohesive work environment
- Sustained a clean and organized environment by resetting tables, preparing dining areas, including extensive experience with banquets and events.
- Provided responsible alcohol service specializing in wine selections, pairings, and draft beers.
Organizer
Pit Stop Cafe
Milford, CT
04.2020 - 04.2022
- Developed and implemented organizational systems to streamline workflow processes.
- Created and managed filing systems for easy access to records and documents.
- Identified areas of improvement in existing organizational structures.
- Strategically stocked shelves with new products and curated merchandise displays to optimize visual appeal and drive sales.
- Oversaw precise inventory records through both manual and computerized systems.
Education
BBA - Finance
University of Connecticut
Stamford05-2028
High School Diploma -
Joel Barlow High School
Redding, CT06-2024
Skills
- High-Quality Customer Service
- Proficiency in Microsoft Word, PowerPoint, and Adobe Suite
- Persuasive Communication Skills
- Innovative Problem Solving
- Effective Group Collaboration
- Liquor, wine, and food service
- Excellent Organizational Abilities
- Detail-oriented Creativity
Volunteering and Certificates
- President of Safe Rides
- Babysitting Certification
Timeline
Waitress
The Connecticut Golf Club
04.2022 - Current
Organizer
Pit Stop Cafe
04.2020 - 04.2022
BBA - Finance
University of Connecticut
High School Diploma -
Joel Barlow High School
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