Rachel Mitchell
Louisville,OH
Summary
Accomplished Parts Manager at Diehl Honda.
Professional in parts management with strong track record in inventory control, supplier relationship management, and process optimization. Adept at fostering team collaboration and ensuring efficient operations. Known for reliability and consistently delivering impactful results.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Parts Manager
Diehl Honda
03.2023 - Current
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
- Monitored and evaluated supplier performance to maintain quality of parts.
- Identified areas of inefficiency within the department and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
- Provided timely, insightful and accurate reports to upper management.
- Analyzed sales trends to follow demands of customers and in-shop needs.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Implemented processes to control obsolescence and inventory.
General Manager
Advanced Auto Parts
05.2020 - 03.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
School Bus Driver
Canton City Schools
05.2016 - 05.2020
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
Pastry Chef
Holiday Inn
01.2006 - 03.2016
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Developed cross-functional relationships with other departments, ensuring smooth operations and timely completion of tasks during special events or peak business hours.
- Implemented efficient production techniques, reducing waste and improving overall pastry quality.
- Effectively managed multiple tasks simultaneously during high-volume periods, maintaining consistent quality across all products.
- Maintained a clean and organized kitchen workspace, ensuring compliance with health regulations.
Education
Associate Degree in Medical Assisting - Medical Phlebotomy
Brown Mackie College
Canton, OH06-2006
GED -
City Of Canton Adult GED Program
Canton, OH06-2004
Skills
- Invoice processing
- Customer service
- Inventory management
- Ordering parts
- Stock management
- Inventory auditing
- Forklift operation
- Inventory restocking
- Staff training
- Obsolescence control
- Stock control
- Hardworking and reliable
Certification
- Ohio Driver's License with CDL
- Forklift Certification
Timeline
Parts Manager
Diehl Honda
03.2023 - Current
General Manager
Advanced Auto Parts
05.2020 - 03.2023
School Bus Driver
Canton City Schools
05.2016 - 05.2020
Pastry Chef
Holiday Inn
01.2006 - 03.2016
Associate Degree in Medical Assisting - Medical Phlebotomy
Brown Mackie College
GED -
City Of Canton Adult GED Program
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