Rachel Mitelman
Framingham,Massachusetts
Summary
Dedicated and proactive professional with extensive experience in fast-paced dining environments and childcare. Adept at delivering exceptional service, ensuring safety, and fostering a nurturing atmosphere that promotes learning and well-being. Recognized for strong teamwork, problem-solving abilities, and a commitment to customer satisfaction. Reliable, adaptable, and highly communicative, with a proven ability to maintain smooth operations in dynamic settings. CPR and First Aid certified, dedicated to exceeding expectations while prioritizing safety, efficiency, and quality care.
Overview
7
7
years of professional experience
Work History
Server and Catering Assistant
Red Lentil Vegan & Vegetarian Restaurant
06.2024 - Current
- Efficiently managed multiple tables, delivering high-quality service without compromising attention to detail.
- Provided prompt and attentive food and beverage service, ensuring customer satisfaction.
- Operated POS system to process orders, manage transactions, and handle special accommodations.
- Collaborated with team members to maintain seamless workflow during peak hours.
- Executed opening and closing duties, ensuring a well-prepared and organized dining environment.
Server, Cashier, Catering Assistant
Che! Empanada
05.2022 - 08.2023
- Assisted with catering at high-profile venues, including Boston Calling, American Repertory Theater, and Newton community events, managing setup, service, and cleanup.
- Provided guests with accurate menu details, including allergen considerations and special offerings, while delivering personalized service.
- Maintained cleanliness and organization in food prep and service areas, ensuring hygiene standards.
- Packed and prepared orders for in-store and delivery while restocking food, utensils, and merchandise to support smooth operations.
Daycare Assistant
Cozy Daycare
05.2018 - 12.2021
- Led developmentally appropriate activities to enhance motor skills and promote exploration while ensuring a safe and clean environment for children, staff, and families.
- Communicated regularly with parents about their child's progress, well-being, and milestones.
- Supervised children during meals, playtime, and structured activities, applying positive behavior management techniques to foster social and emotional growth.
- Ensured the safety and security of children ages 18 months to 5 years through vigilant oversight.
Education
Bachelor of Science (B.S.) - Nursing
Wheaton College
Norton, Massachusetts05.2027
High School Diploma -
Newton North High School
Newtonville, Massachusetts06.2023
Skills
- CPR and First Aid Certified
- Health and Safety Compliance
- Exceptional Customer Service & Communication
- Lesson Planning & Child Development
- Safe Food Handling & Allergen Awareness
- Team Collaboration & Problem-Solving
- Strong Work Ethic & Accountability
- Early Childhood Care & Development
- Reliability & Time Management
- Patience & Empathy
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Spanish
Professional Working
Timeline
Server and Catering Assistant
Red Lentil Vegan & Vegetarian Restaurant
06.2024 - Current
Server, Cashier, Catering Assistant
Che! Empanada
05.2022 - 08.2023
Daycare Assistant
Cozy Daycare
05.2018 - 12.2021
Bachelor of Science (B.S.) - Nursing
Wheaton College
High School Diploma -
Newton North High School
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