RACHEL MOEN
INTEL CORPORATION
Rio Rancho,NM
1
Certification
7
years of professional experience
Accomplished Senior Manufacturing & Equipment Module Technician with 6 years of expertise in Fab 9 Die Sort and Probe Card Maintenance. Currently serving as Acting Shift Group Leader and Operations Manager POC, overseeing high-visibility factory operations and implementing process improvements. Strong background in technical instruction and cross-shift leadership, complemented by a graduate of Intel’s Management Leadership Essentials and 4 years of military leadership experience.
Work History
Senior Equipment / Manufacturing Module Technician
6 Years 8 Months- ROLE 2: ACTING SHIFT GROUP LEADER (SGL) / OPERATIONS MANAGER "POC"
- Period: October 2025 – Present
- Scope: Designated Shift Leader Point of Contact (POC) responsible for overall Shift 7 (SH7) Die Sort factory governance, tool output, material flow, real-time cross-functional escalations, and cross-shift alignment.
- Factory Governance & Site Operational Meetings
- Daily Ops Facilitator: Represented Fab 9 Die Sort as the primary operational spokesperson in high-visibility daily factory operations meetings with department managers, area managers, module leads, and integration.
- SH7 Velocity & Cell Allocation Management: Act as the dedicated SH7 SGL representative in the F9 SH7 Velocity Meeting and NM Cell Allocation Meeting, translating department planning strategy into daily shift execution.
- QEF/SGC Event POAW Representative: Represent SH7 SGL leadership during Quality Excursion Taskforce (QEF) / Site Governance Council (SGC) Post-Operational Action Window (POAW) reviews, driving immediate shift containment and root-cause compliance.
- [Shift Execution, Tool Cell Allocation & Commit Tracking]
- Work Order Generation & Execution: Directly create and facilitate Cell Conversion Work Orders (including unbagging and bagging Work Orders) aligned with Cell Allocation instructions from the department planning team.
- Commits Progress & Miss Dispo Tracking: Maintain and update the real-time Commits Progress Table, conducting root-cause investigations into commit misses and reporting drivers to module leadership.
- EOS / EOW Passdown Reporting: Author and publish standardized SH7 End-of-Shift (EOS) and End-of-Week (EOW) operational reports to guarantee seamless passdown and zero loss of operational momentum.
- [Floor Control, Systems & Escalation Management]
- Cross-Functional Escalation Pipeline: Acted as the central escalation link among Die Sort SGLs, ops/equipment techs, HDX, PCM techs, COS, module integration for disposition requests, and Q&R for MRB lot release requests.
- Systems Operations: Daily operational command of MES, Mambo, Infinity, WIP Tracker, Product Matrix, DS Outs Dashboard, PCRS, AGS, Saba Cloud, and PCM Cadence (headcount and daily task distribution tracker).
- ROLE 1: SENIOR MODULE EQUIPMENT TECHNICIAN / AREA COORDINATOR / TRAINER
- Period: 2020 – October 2025
- Scope: Core technical execution in Probe Card Maintenance (PCM), tool set ownership, module training/certification, engineering support, and cross-functional continuous improvement projects.
- [Operational Flexibility & Off-Shift Experience]
- Night Shift & Swing Shift Adaptability: Executed off-shift coverage on Shift 6 (Nights) and Shift 8 (Swing) at Oregon Die Sort to address departmental headcount gaps.
- [Extracurricular Engineering Projects & Data Analytics Assistance]
- Author of XIU Shipping/Receiving BKM: Identified and eliminated a critical cross-interface unit (XIU) module bottleneck by redesigning the shipping/receiving workflow. Authored the official Best Known Method (BKM), eliminating redundant engineering Work Order approvals across all 4 shifts.
- FSE Repair Data Analytics Model: Audited historical Field Service Engineer (FSE) maintenance logs and developed a repair-complexity matrix that standardized vendor classifications, optimized vendor staffing, and increased tool availability.
- Fab 9 Die Sort Technology Transfer: Executed Copy-Exact (CE!) protocols during the technology transfer and site ramp of Die Sort in Rio Rancho from the Aloha development site, bringing high-precision PCM toolsets online safely with zero yield excursions.
- [Trainer, Certifier & Workforce Development Lead]
- Manager Onboarding Technical Anchor: Acted as the primary technical mentor and onboarding lead for incoming off-shift and day-shift managers entering Die Sort from external domains; created a structured shadowing framework and tool-matrix guide that significantly condensed their ramp timeline to full operational independence and autonomous floor execution.
- Cert Lite Technical Instructor & Peer Certifier: Acted as the official Cert Lite instructor for new-hire trainees across all shifts, developing custom training schedules, managing systems access setup, and conducting formal peer-certification evaluations.
- Global Site Transition Lead (Intel Malaysia): Led technical instruction, SPEC gap analysis, and certification for a visiting cohort of contracted technicians from Intel Malaysia, re-certifying 100% of the team to Fab 9 standards.
Education
Bachelor of Science / Arts - International Political Economy
Skills
Technical & Module Duties (2020–2025):
PCM Tool Maintenance & Diagnostics | 1-Year Shift 6 (Nights) & Shift 8 (Swing) Coverage
XIU BKM Authorship & Engineering WO Reduction | FSE Repair Analytics & Vendor Optimization
Cert Lite instructor | Intel Malaysia Onboarding & SPEC Gap Analysis
Manager Technical Onboarding Anchor | Copy-Exact (CE!) Tech Transfer (Aloha to Rio Rancho)
Data analytics
SGL / Operations Manager "POC" Duties (Oct 2025–Present):
F9 Die Sort Daily Ops Facilitator | F9 SH7 Velocity & NM Cell Allocation SGL Rep
Cell Conversion WOs (Unbagging/Bagging) | Commits Progress Tracking & Root-Cause Miss Analysis
Thursday Weekly Commits Report Creator & Presenter | Active Lot Dispatch Privileges (Move/Store Lots)
Escalation Pipeline (COS
Integration
QnR MRB Release) | Systems: Mambo
Infinity
MES
PCRS
AGS
Saba Cloud
Certification
Management Leadership Essentials | Intel Corporation (Selected as the sole technician in the department to complete formal management performance and situational leadership training), Cert Lite DS PCM Instructor Certification | Intel Corporation, Certified Associate in Project Management (CAPM) | Project Management Institute
Timeline
Senior Equipment / Manufacturing Module Technician
INTEL CORPORATION
01.2020 - CurrentRead More
University of Puget Sound
Bachelor of Science / Arts from International Political Economy
Read More
MILITARY EXPERIENCE
- Aviation Ordnance Handler (AO3) / Aviation Squadron Plane Captain
- VAQ 133 - NAS Whidbey Island / CVN 74 John C. Stennis
- UNITED STATES NAVY (ENLISTED)
- Aviation Ordnance Handler: worked with team to ensure safety and handling of led personnel accountability, tactical risk mitigation, equipment maintenance, and operational readiness in high-pressure environments.
- Instilled rigorous safety, compliance, and procedural discipline transferred directly to semiconductor manufacturing environments.
Training
Current educational & career development goals (outside Intel) via online training course