Rachel Moore
Ozark,AL
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
15
15
years of professional experience
Work History
Store Manager
A .W. Herndon Oil Company
08.2021 - 09.2022
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
Cardiovascular Technologist
Flowers Hospital
07.2020 - 08.2021
- Tracked findings of procedures such as EKGs using manual and automated recording devices.
- Employed specialized procedural knowledge and equipment to test and document patient cardiac activity.
- Helped physicians complete cardiac issues and peripheral vascular concerns by assisting with procedures such as pacemaker insertions and balloon angioplasties.
- Documented vascular data such as edema, oxygen saturation, and blood pressure to contribute to accurate diagnoses.
- Inspected, maintained, and adjusted cardiology equipment to maintain optimal functionality and diagnostic usefulness.
- Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log.
- Conducted electrocardiogram, echocardiogram, phonocardiogram and stress tests by using electronic test equipment and recording devices.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Phlebotomist
Grifols Plasma Center
05.2019 - 08.2020
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Used personal protective equipment correctly to protect coworkers and patients.
Patriot Fire Control Enhanced Operator
U.S. Army
04.2007 - 06.2015
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Provided on-the-job training to newly hired workers and team members.
- Performed inspections and routine maintenance on equipment.
- Set up machines to start production cycles and controlled machine settings.
- Operated technical and mechanical equipment and adjusted machine settings according to work cycles.
- Performed quality assurance tasks to promote accuracy and minimize mistakes.
- Performed quality checks to identify finish discrepancies.
- Assisted with equipment startups and machine installation tasks.
- Conducted inspection of in-process or finished product.
- Worked outside in all weather conditions.
- Performed equipment tests, calibrations and repairs to keep machines running smoothly and prevent malfunctions.
- Recognized upset conditions, determining cause, and took appropriate corrective action.
- Kept accurate records of defective units or products.
- Analyzed and measured final products with precision tools to confirm compliance to specifications and standards.
- Inspected machine parts with measuring tools.
- Drafted reports detailing machine production outputs and material quantities.
- Efficiently read and interpreted blueprints.
Education
Bachelor of Science - Healthcare Administration
Purdue Global
08.2024
Associate of Science - Applied Science
George C Wallace Community College - Dothan
Dothan, AL12.2017
Skills
- Operations Management
- Team Development
- Talent Recruitment
- Risk Management
- Customer Service Management
- Shift Scheduling
- Retail Inventory Management
- Store Merchandising
- Report Generation
- Competitor Monitoring
- Employee Training
- Payroll Management
- Supply Ordering
- Hourly Shift Management
- Personnel Development
- Bank and Safe Deposits
- Team Building and Leadership
- Recruiting and Hiring
- Order Management
- Problem-Solving
- Delegating Work
Timeline
Store Manager
A .W. Herndon Oil Company
08.2021 - 09.2022
Cardiovascular Technologist
Flowers Hospital
07.2020 - 08.2021
Phlebotomist
Grifols Plasma Center
05.2019 - 08.2020
Patriot Fire Control Enhanced Operator
U.S. Army
04.2007 - 06.2015
Bachelor of Science - Healthcare Administration
Purdue Global
Associate of Science - Applied Science
George C Wallace Community College - Dothan
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