Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Morgan

Rachel Morgan

Temple,Tx

Summary

I’ve learned in all my careers to help customers in well manner situations and stressful situations.Learned database entry’s , restocking ,quality of good and bad, and learn to be apart of a team.I work hard and learn fast.

Overview

7
7
years of professional experience

Work History

Cashier

Burger King
11.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Learned duties for various positions and provided backup at key times.
  • Used POS system to enter orders, process payments and issue receipts.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Handled cash with high accuracy and took care to check bills for fraud.

Cashier

Ross Dress for Less
11.2022 - 09.2023
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Processed refunds and exchanges in accordance with company policy.
  • Performed cash, card, and check transactions to complete customer purchases.

Sales Associate

Ross Dress for Less
11.2022 - 09.2023


  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Production Worker

Ross Dress for Less
11.2022 - 09.2023
  • Organized work to meet demanding production goals.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Resolved issues quickly to maintain productivity goals.
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Disassembled packaging materials and assembled furniture pieces.
  • Prepared clothing by tagging items.

Team Member

Whataburger
08.2020 - 12.2021
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Processed payment transactions efficiently using a cash register.

Barista

Black Rifle
12.2020 - 08.2021
  • Maintained regular and consistent attendance and punctuality.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Controlled line and crowd with quick, efficient service.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.

Server

Applebees
08.2019 - 12.2020
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Served food and beverages promptly with focused attention to customer needs.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Processed orders and sent to kitchen employees for preparation.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Sales Associate

Goodwill Industries
01.2019 - 12.2020
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Production Worker

Goodwill
01.2018 - 07.2018
  • Centered merchandise into organized categories.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Tagged items to maintain quality control.
  • Managed sorting of clothing based on quality levels.
  • Managed efficient categorization and integration of items within databases.

Education

Music Producer

Full Sails University
Florida City, FL

Waco High
Waco, TX
05.2020

Skills

  • Drawer balancing
  • Returns processing
  • Product restocking
  • Product recommendations
  • Retail merchandising
  • Reports and documents
  • Ordering and stocking
  • Customer service excellence
  • Daily reporting
  • Customer service
  • Online orders preparation
  • Refund handling
  • Multitasking and organization
  • Cleaning and sanitizing
  • Cash register systems
  • Product knowledge
  • Clear communication
  • Written and verbal communication

Timeline

Cashier

Burger King
11.2024 - Current

Cashier

Ross Dress for Less
11.2022 - 09.2023

Sales Associate

Ross Dress for Less
11.2022 - 09.2023

Production Worker

Ross Dress for Less
11.2022 - 09.2023

Barista

Black Rifle
12.2020 - 08.2021

Team Member

Whataburger
08.2020 - 12.2021

Server

Applebees
08.2019 - 12.2020

Sales Associate

Goodwill Industries
01.2019 - 12.2020

Production Worker

Goodwill
01.2018 - 07.2018

Music Producer

Full Sails University

Waco High

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Rachel Morgan