Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Moulton

Lisbon,OH

Summary

Strong people management skills - Ability to promote positive public relations diplomatically while adhering to strict confidentiality rules - Caring, responsible and motivated - Organized - Dependable - Manage multiple priorities with a positive attitude - Willingness to take on added responsibilities.

Overview

12
12
years of professional experience

Work History

ANALYST - REVENUE INTEGRITY

Aultman Hospital
03.2023 - 11.2023
    • Used data entry skills to accurately document and input statements.
    • Responded to hospital directors concerns and questions on daily basis.
    • Audited and corrected billing and posting documents for accuracy.
    • Handled account payments and provided information regarding outstanding balances.
    • Generated monthly billing and posting reports for management review.
    • Generated accounts payable reports for management review to aid in financial and business decision making.
    • Accomplished multiple tasks within established timeframes.
    • Developed and implemented business strategies to achieve business goals and stay competitive.
    • Keep tract of monthly Cancer Center, OT/PT centers charges.
    • Monthly reporting of all Cancer drugs usages and revenue.

Financial Account Representative III

Cleveland Clinic Hospital
01.2015 - 08.2021
    • Managed team of caregivers daily work
    • Created and recorded patients invoices
    • Maintained records for patients accounts
    • Strived to achieve monthly and quarterly goals
    • Assigned as part of pilot team for new patient management system for all of Cleveland Clinic
    • Corporate trainee for other hospitals to learn Cleveland Clinic's patient management system
    • Enhanced customer satisfaction by uncovering and correcting outstanding account errors
    • Collected and arranged financial information
    • Used strong analytical and problem-solving skills
    • Participated in team projects
    • Passionate about learning and committed to continual improvement
    • Corrected Coding errors
    • Billed out and followed up on unpaid claims

Assistant Bank Manager

Huntington Bank
01.2012 - 10.2014
    • Managed teller team in energetic team environment
    • Provided professional and courteous customer service
    • Helped Bank achieve 100% of their goals in first two quarters.
    • Completed monthly and quarterly audits
    • Observed, coached and developed bankers
    • Maintained staff schedule
    • Interviewed and hired individuals
    • Assessed employee performance and developed improvement plans
    • Authorized complex transactions
    • Maintained confidentiality bank records to prevent mishandling of data and potential breaches
    • Performed banking, business administration and financial tasks to guarantee five-star service for clients

Education

Some College (No Degree) - Education

Kent State University
Salem, OH

Some College (No Degree) - Accounting And Business Management

Stark State College
Canton, OH

Skills

  • Active listening skills
  • Professional leader
  • Complex problem solver
  • Billing system
  • Customer service
  • Appointment Scheduling
  • Customer Accounts Management
  • Medical Records Management
  • Revenue Analysis
  • Expense Reports
  • Revenue Monitoring
  • Revenue stream identification
  • Revenue cycle management
  • Hiring and Recruitment Knowledge
  • Office Administration

Timeline

ANALYST - REVENUE INTEGRITY

Aultman Hospital
03.2023 - 11.2023

Financial Account Representative III

Cleveland Clinic Hospital
01.2015 - 08.2021

Assistant Bank Manager

Huntington Bank
01.2012 - 10.2014

Some College (No Degree) - Education

Kent State University

Some College (No Degree) - Accounting And Business Management

Stark State College

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Rachel Moulton