Rachel Muhawenimana
Denver,CO
Summary
Looking for an opportunity to work for a company with a good diverse environment and strive to reach their goals and mission and vision. Want to use my skills and education to help companies achieve goals while using both traditional and modern approaches
Overview
12
12
years of professional experience
1
1
Certification
Work History
Fulfillment
Amazon
Aurora, CO
05.2024 - 09.2024
- Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
- Staged loaded pallets with hand truck for fork truck pick-up.
- Assisted in the organization of warehouse storage areas as needed.
- Organized and labeled boxes in pallet racks to make item retrieval faster.
- Followed established procedures for sorting and routing packages according to their destinations.
- Maintained inventory of packing materials such as cartons, labels, tape.
Provider Services Representative
Blue Cross Blue Shield of MI
10.2021 - 07.2022
- Processed and tracked patient benefit claims according to established procedures.
- Adhered to HIPAA regulations when handling confidential patient information.
- Implemented wellness initiatives aimed at improving employee health and reducing healthcare costs.
- Monitored benefit recipients to ensure continued eligibility for services.
- Provided guidance on filling out forms correctly so that applicants could receive maximum benefits allowed under each program.
- Collaborated with other social workers, healthcare professionals, and community organizations to provide comprehensive services.
- Responded to client inquiries and concerns and escalated complex problems to department supervisors.
- Granted, modified, denied, or terminated assistance based on key information and eligibility determination.
Polo Specialist
Macys Department Store
Denver, CO
05.2015 - 03.2020
- Provided styling advice and recommendations to customers according to their individual needs.
- Built relationships with vendors to ensure timely delivery of merchandise.
- Greeted customers to determine wants or needs.
- Recommended, selected and located merchandise based on customer desires.
- Planned promotional events such as fashion shows featuring the newest trends in polos.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Answered store and merchandise questions and led customers to wanted items.
- Maintained customers' available product selections by quickly replenishing products from incoming freight.
- Collaborated with shipping department to ensure timely order fulfillment.
- Assisted customers with product selection, payment processing, and order fulfillment.
Teacher's Aide
Auraria Early Learning Center
Denver, CO
05.2016 - 01.2017
- Assisted in planning and implementing lesson plans in accordance with state curriculum standards.
- Collaborated with teachers to develop instructional plans that met individual needs of students.
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
- Assisted faculty members or staff with student conferences.
- Supervised children and participated with children in activities.
- • Develop and maintain a constructive and ongoing rapport with children and parents. • Create activities that are fun and educational for the children.
Front Desk Receptionist
Extended Stay America
Glendale, CO
12.2012 - 06.2013
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Scheduled and confirmed appointments for clients and staff.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Greeted visitors warmly and directed them to correct personnel or office.
- Explained policies and procedures to visitors.
Education
Bachelor of Science - Healthcare Management
Metropolitan State University of Denver
Denver, CO05-2022
Associate of Arts - General Studies
Community College of Denver
Denver, CO05-2018
High School Diploma -
South High School
Denver, CO05-2012
Skills
- Labeling expertise
- Shipping coordination
- Returns handling
- Order confirmation
- Stock replenishment
- Picking and packing
- Order pulling
- Package preparation
- Package scanning
- Stock organization
- RF device usage
- Inspection skills
- Warehouse operations
- Inventory monitoring
- Logistics planning
- Lean principles
Accomplishments
- Journey to the peak project at Spalding Rehabilitation Hospital
- Tax preparation for non-profit
- Letter from the governor of colorado for helping during Tax
Certification
- VITA/TCE CERTIFICATION
- Tax Help Colorado letter from Govenor
Timeline
Fulfillment
Amazon
05.2024 - 09.2024
Provider Services Representative
Blue Cross Blue Shield of MI
10.2021 - 07.2022
Teacher's Aide
Auraria Early Learning Center
05.2016 - 01.2017
Polo Specialist
Macys Department Store
05.2015 - 03.2020
Front Desk Receptionist
Extended Stay America
12.2012 - 06.2013
Bachelor of Science - Healthcare Management
Metropolitan State University of Denver
Associate of Arts - General Studies
Community College of Denver
High School Diploma -
South High School
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