Rachel Mulumba
Riverdale,MD
Summary
Foundation-year MSW student transitioning into advanced-year field education, with extensive experience supporting diverse populations across school and healthcare settings. Demonstrated strengths in culturally responsive practice, individual engagement, group facilitation, conflict resolution, and social-emotional learning interventions. Brings a strong foundation in assessment, documentation, advocacy, and interdisciplinary collaboration, with a commitment to supporting underserved and immigrant youth through school-based social work practice.
Overview
4
4
years of professional experience
Work History
Patient Care Technician / Float
University of Maryland Capital Region Medical Center
08.2024 - Current
- Provide direct support to patients across multiple hospital units while collaborating with interdisciplinary healthcare teams.
- Observe and report physical, emotional, and behavioral changes to licensed staff, supporting timely and appropriate interventions.
- Maintain accurate documentation while upholding confidentiality, professionalism, and ethical standards.
- Demonstrate adaptability and strong communication skills in fast-paced, high-acuity environments.
Geriatric Nursing Assistant / Home Aide
Smith-Life Homecare Health Service
03.2024 - 07.2024
- Provided one-on-one in-home support to an older adult within a senior living community, building a consistent and trusting caregiving relationship.
- Assisted with personal care and household tasks, including showering, meal preparation, cooking, dishwashing, and maintaining a safe living space, while supporting dignity and independence.
- On alternate days, provided care to up to 10–12 residents in assisted living, rehabilitation, and long-term care settings, adapting to varying needs and care plans.
- Monitored physical and emotional changes, documented observations accurately, and communicated concerns to the care team to support continuity of care.
- Demonstrated flexibility, time management, and strong interpersonal skills while balancing individualized care with higher-caseload responsibilities
Patient Care Technician
MedStar Washington Hospital Center & Baltimore
04.2022 - 03.2024
- Provided direct, patient-centered care across acute care hospital settings while supporting individuals with diverse medical, emotional, and psychosocial needs.
- Assisted patients with activities of daily living (ADLs), mobility, and comfort while maintaining dignity, privacy, and HIPAA compliance.
- Observed and documented physical and behavioral changes, communicating concerns to nursing staff to support timely interventions.
- Supported admissions, discharges, and unit transitions while adapting to varying protocols and patient populations.
- Demonstrated professionalism, emotional awareness, and strong interpersonal skills in fast-paced, high-acuity environments.
Education
Master of Social Work -
University of Maryland
Baltimore05-2027
Bachelor of Science - Criminology
Frostburg State University
Frostburg, MD12-2022
Skills
- Individual and group engagement
- Group curriculum development
- Social-emotional learning (SEL)
- Cultural responsiveness
- Documentation
- Interdisciplinary collaboration
- Effective communication
- Interpersonal skills
- Multitasking Abilities
- Documentation skills
MSW Practicum Experience
Social Work Intern at DuVal High School (PGCPS)
Current
- Provide one-on-one support to high school students, with a focus on immigrant and first-generation youth facing academic, social, and emotional challenges related to limited resources and family belief systems.
- Designed and implemented a 5-week conflict resolution group curriculum, addressing communication skills, emotional regulation, problem-solving, and peer conflict.
- Facilitated small group sessions, supporting students in developing healthier interpersonal skills and conflict management strategies.
- Implement social-emotional learning (SEL) activities with students assigned to In-School Suspension (ISS) to promote accountability, emotional awareness, and reflection.
- Co-facilitate monthly professional development workshops for teachers, providing education on topics identified by staff to strengthen classroom management and student support.
- Apply culturally responsive and trauma-informed approaches when engaging students from diverse racial, ethnic, and cultural backgrounds.
Timeline
Patient Care Technician / Float
University of Maryland Capital Region Medical Center
08.2024 - Current
Geriatric Nursing Assistant / Home Aide
Smith-Life Homecare Health Service
03.2024 - 07.2024
Patient Care Technician
MedStar Washington Hospital Center & Baltimore
04.2022 - 03.2024
Master of Social Work -
University of Maryland
Bachelor of Science - Criminology
Frostburg State University