Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Rachel Murphy

New Windsor,NY

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Works great with all customers exceeding in communication skills. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Overview

4
4
years of professional experience

Work History

Sales Associate

Steve Madden
Woodbury, NY
07.2022 - Current
  • Organized stockroom shelves according to size, color or style.
  • Developed promotional strategies to increase sales volume.
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Tracked sales performance metrics to identify trends in market place.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Assisted customers with product selection, sizing and styling.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Handled customer complaints in a professional manner.
  • Processed credit card transactions quickly and securely.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Demonstrated product features and benefits for customers' needs.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Worked with fellow sales team members to achieve group targets.
  • Learned how to communicate with people even when there is a language barrier and work through any issues/concerns or desires.

Waitress

Woodbury Diner
Woodbury, NY
11.2020 - 06.2022
  • Assisted in seating guests at tables or booths.
  • Enforced safety guidelines for employees and patrons of the restaurant.
  • Organized take-out orders efficiently according to customer requests.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Developed positive relationships with regular customers through friendly conversation.
  • Greeted customers and provided menus.
  • Prepared checks accurately and processed payments promptly.
  • Communicated daily specials to customers.
  • Answered questions about menu items, ingredients, and pricing.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Replenished beverages when necessary.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.

Education

High School Diploma -

SUNY College At Brockport
Brockport, NY
05-2027

Skills

  • Inventory Control
  • Sales Development
  • Customer Needs Assessment
  • Listening Skills
  • Merchandising understanding
  • Stocking and Receiving
  • Time Management
  • Strategic Planning
  • Customer Service
  • Problem-Solving
  • Positive and professional
  • Sales Training
  • Relationship Building
  • Excellent communication skills
  • Outgoing Personality
  • Flexible Schedule
  • Conflict Resolution

Affiliations

  • I love to pet sit. I pet sit for a lot of people in my town considering my high love for animals. I will spend the night at some clients house and spend time showing love to their animal. I take their dogs on walks and feed them and give them water when needed, along with giving any animal I am watching a certain medicine they are taking at the time.

Timeline

Sales Associate

Steve Madden
07.2022 - Current

Waitress

Woodbury Diner
11.2020 - 06.2022

High School Diploma -

SUNY College At Brockport

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Rachel Murphy