Rachel Murphy
Total Home Roofing
Cocoa,FL
17
years of professional experience
1
Certification
Accomplished Operations Specialist at Total Home Roofing with exceptional organizational and communication skills. Streamlined permitting, scheduling, ordering, and client relations. Proficient in Microsoft Office, Company Cam, Simplifile, Contractors Cloud, and Acculynx. Committed to efficiency and client satisfaction.
Work History
Operations Specialist
2 Years 10 Months- Coordinated and scheduled files, contracts, and building approvals.
- Managed inbound and outbound calls, directing them to the appropriate departments.
- Sent job assignments, emails, and files to supervisors.
- Ordered materials and dumpsters for various projects.
- Scheduled tasks and project timelines weeks in advance.
- Conducted clerical work such as emails, copies, and organizing files.
- Managed job scheduling and permitting processes, including recording Notices of Commencement.
- Collected, arranged, and input information into database system.
- Maintained communication with multiple building departments throughout the permitting process within the state.
Cafeteria Assistant
4 Years 8 Months- Delivered exceptional customer service in high-energy cafeteria setting.
- Efficiently managed inventory and restocked food items to ensure availability.
- Cleaned and sanitized surfaces, tools and equipment.
- Followed all proper handling procedures for prepared foods, ingredients and leftovers.
- Prepared ingredients and recipe components ahead of time.
- Served food according to temperature, safety and presentation guidelines.
Assistant Director // Lead Teacher
8 Years 11 Months- Jointly supervised entire day-to-day operation of the facility with the director.
- Promoted a healthy, safe, friendly, and enriching environment for children.
- Streamlined communication between teachers and parents to foster a collaborative learning environment.
- Oversaw recruitment, hiring, and on boarding process for new educators to maintain a high-quality teaching staff.
- Ensured compliance with state education standards by regularly reviewing curriculum materials and teaching practices.
Education
High School Diploma
Skills
Excellent communication skills
Strong attention to detail
Exceptional organizational abilities
Effective time management
Reliable and responsible
Proficient in job scheduling and permitting processes
Skilled in customer service and client relationship management
Experienced in clerical work and organizing files
Knowledgeable in inventory management and restocking
Competent in handling cash transactions
Excels in Microsoft Office
Acculynx
Contractors Cloud
Company Cam
Simplifile
Google Suite
Vendor Relationship Management
Certification
- Florida Childcare Professional Credential (FCCPC), Department of Children and Families. - 2011 to 2016
Timeline
Operations Specialist
Total Home Roofing
08.2021 - 06.2024Read More
Cafeteria Assistant
Brevard Public Schools
09.2016 - 05.2021Read More
Assistant Director // Lead Teacher
DCC Learning Center
08.2007 - 07.2016Read More
Cocoa High School
High School Diploma
Read More