Rachel Murphy
Cocoa,FL
Summary
Accomplished Operations Specialist at Total Home Roofing with exceptional organizational and communication skills. Streamlined permitting, scheduling, ordering, and client relations. Proficient in Microsoft Office, Company Cam, Simplifile, Contractors Cloud, and Acculynx. Committed to efficiency and client satisfaction.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Operations Specialist
Total Home Roofing
08.2021 - 06.2024
- Coordinated and scheduled files, contracts, and building approvals.
- Managed inbound and outbound calls, directing them to the appropriate departments.
- Sent job assignments, emails, and files to supervisors.
- Ordered materials and dumpsters for various projects.
- Scheduled tasks and project timelines weeks in advance.
- Conducted clerical work such as emails, copies, and organizing files.
- Managed job scheduling and permitting processes, including recording Notices of Commencement.
- Collected, arranged, and input information into database system.
- Maintained communication with multiple building departments throughout the permitting process within the state.
Cafeteria Assistant
Brevard Public Schools
09.2016 - 05.2021
- Delivered exceptional customer service in high-energy cafeteria setting.
- Efficiently managed inventory and restocked food items to ensure availability.
- Cleaned and sanitized surfaces, tools and equipment.
- Followed all proper handling procedures for prepared foods, ingredients and leftovers.
- Prepared ingredients and recipe components ahead of time.
- Served food according to temperature, safety and presentation guidelines.
Assistant Director // Lead Teacher
DCC Learning Center
08.2007 - 07.2016
- Jointly supervised entire day-to-day operation of the facility with the director.
- Promoted a healthy, safe, friendly, and enriching environment for children.
- Streamlined communication between teachers and parents to foster a collaborative learning environment.
- Oversaw recruitment, hiring, and on boarding process for new educators to maintain a high-quality teaching staff.
- Ensured compliance with state education standards by regularly reviewing curriculum materials and teaching practices.
Education
High School Diploma -
Cocoa High School
Cocoa, FL05.2004
Skills
- Excellent communication skills
- Strong attention to detail
- Exceptional organizational abilities
- Effective time management
- Reliable and responsible
- Proficient in job scheduling and permitting processes
- Skilled in customer service and client relationship management
- Experienced in clerical work and organizing files
- Knowledgeable in inventory management and restocking
- Competent in handling cash transactions
- Excels in Microsoft Office, Acculynx, Contractors Cloud, Company Cam, Simplifile, Google Suite
- Vendor Relationship Management
Certification
- Florida Childcare Professional Credential (FCCPC), Department of Children and Families. - 2011 to 2016
Timeline
Operations Specialist
Total Home Roofing
08.2021 - 06.2024
Cafeteria Assistant
Brevard Public Schools
09.2016 - 05.2021
Assistant Director // Lead Teacher
DCC Learning Center
08.2007 - 07.2016
High School Diploma -
Cocoa High School
- Florida Childcare Professional Credential (FCCPC), Department of Children and Families. - 2011 to 2016
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