Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Rachel Murray

Summary

Creative cook with extensive experience in high-volume restaurant environments. Outstanding management skills with strong knowledge of food safety and sanitation practices. Efficient and committed to delivering excellent customer service.

Overview

11
11
years of professional experience

Work History

Safety Lead /BOH Line Cook

LifeWorks
02.2023 - Current
  • Implemented safety policies and procedures to promote workplace safety.
  • Conducted regular audits of safety equipment, maintaining proper functioning and compliance with standards.
  • Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
  • Monitored workplace activities to determine compliance with safety regulations and standards.
  • Facilitated occupational safety meetings and handled inquiries, questions and concerns in terms of training.
  • Educated employees on hazardous waste management, emergency response and safe work practices.
  • Conducted safety audits and inspections to identify workplace hazards and deficiencies.
  • Facilitated meetings with upper management to discuss ways that safety could be improved.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Increased kitchen productivity by keeping tools organized for easy access when needed.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

BOH Team Leader

Chick-fil-A
02.2022 - 02.2023
  • Assisted in setting up and breaking down kitchen stations.
  • Trained new staff on food preparation and safety procedures.
  • Maintained a clean, safe, and organized work environment for optimal productivity.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Pushed, pulled and transported large loads and objects.
  • Stocked and rotated food items according to expiration dates.
  • Managed gameplanning for kitchen staff, ensuring proper coverage during peak service hours.
  • Led a team of cooks, ensuring consistently high-quality food preparation and presentation.
  • Utilized problem-solving skills to address equipment issues swiftly minimizing downtime in the kitchen.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.

Kitchen Manager

Mellow Mushroom Pizza Bakers
06.2021 - 02.2022
  • Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
  • Streamlined kitchen operations through regular equipment maintenance checks, minimizing downtime due to malfunctions or repairs.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Checked and tested foods to verify quality and temperature.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Line Cook

Panera Bread
10.2020 - 06.2021
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Increased kitchen productivity by keeping tools organized for easy access when needed.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Maintained smooth and timely operations in preparation and delivery of meals.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.

Cook

Foodies Restaurant And Grill
02.2019 - 03.2020
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Managed opening and closing shift kitchen tasks.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.

Kitchen Manager

Brick Oven Pizza Co
02.2018 - 02.2019
  • Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
  • Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Streamlined kitchen operations through regular equipment maintenance checks, minimizing downtime due to malfunctions or repairs.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Checked and tested foods to verify quality and temperature.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Motivated staff to perform at peak efficiency and quality.
  • Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.

Cook

Gumbo Zydeco
03.2017 - 02.2018
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Managed opening and closing shift kitchen tasks.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.
  • Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Communicated closely with servers to fully understand special orders for customers.

To-Go Server / Food Runner /Food Expeditor

Chuy's Tex-Mex Restaurant
09.2016 - 02.2017
  • Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
  • Streamlined order assembly by effectively organizing completed dishes and coordinating with kitchen staff during peak hours of operation.
  • Enhanced customer satisfaction by providing efficient and accurate order processing.
  • Portioned and wrapped food to place directly on plates for service to patrons.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Ensured consistent brand messaging by adhering to uniform guidelines and upholding the restaurant''s high standards of professionalism.
  • Monitored food quality and freshness throughout day.
  • Utilized POS system to receive and process food and beverage orders.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling chips.
  • Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws, and promotional coupons.
  • Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
  • Washed hands regularly throughout shift to comply with safety and sanitation protocol.

Associate Trainer / Line Cook /Kitchen Prep Cook

Panera Bread
08.2013 - 09.2016
  • Provided coaching and mentoring to employees.
  • Trained and mentored new personnel hired to fulfill various roles.
  • Evaluated trainee performance and provided constructive feedback to support continuous improvement efforts.
  • Demonstrated correct procedures and compliance with standards at all times.
  • Mentored employees during probationary period to answer questions and offer improvement strategies.
  • Assisted in monitoring trainee performance to identify gaps in training.
  • Provided ongoing coaching and mentoring to trainees as they transitioned into their new roles within the organization.
  • Identified and communicated to superiors concerning opportunities for curriculum enhancement.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.

Education

High School Diploma -

Russellville High School
Russellville, AR
05.2013

Skills

  • Delegation and Task Management
  • Adaptability
  • Ingredient Stocking
  • Time Management
  • Quality Control
  • Team Coordination
  • Food rotation
  • Problem-solving aptitude
  • Reliable and Trustworthy
  • Prioritization and Organization
  • Professional Attitude
  • Ingredient Identification

Accomplishments

Gumbo Zydeco Taste of the Valley Award 2017

Timeline

Safety Lead /BOH Line Cook

LifeWorks
02.2023 - Current

BOH Team Leader

Chick-fil-A
02.2022 - 02.2023

Kitchen Manager

Mellow Mushroom Pizza Bakers
06.2021 - 02.2022

Line Cook

Panera Bread
10.2020 - 06.2021

Cook

Foodies Restaurant And Grill
02.2019 - 03.2020

Kitchen Manager

Brick Oven Pizza Co
02.2018 - 02.2019

Cook

Gumbo Zydeco
03.2017 - 02.2018

To-Go Server / Food Runner /Food Expeditor

Chuy's Tex-Mex Restaurant
09.2016 - 02.2017

Associate Trainer / Line Cook /Kitchen Prep Cook

Panera Bread
08.2013 - 09.2016

High School Diploma -

Russellville High School

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