Rachel Mutombo

1. Meet with the client within 24 hours of arrival, perform client intake, and explain the expectations of CCI R&P services.

2. Complete a client Self-Sufficiency Plan with the client, identifying strengths and areas of need or interest for the client.

3. Connect the client with the faith community, other community partners, the closest grocery store, and other basic needs.

4. Refer new clients to the Employment team for public transportation instruction.

5. Meet the client for a 30-day home visit. Visits must happen within the first 30 days of arrival.

6. Responsible for proper case noting and case documentation in the client’s case file.

7. Ensure the application of SS and FSSA for clients is complete.

8. Take clients to SS, FSSA, SVdP, and WIC appointments as necessary.

10. Other duties, as assigned.

11. Organized group activities to provide socialization opportunities for clients.

12. Maintained confidentiality and adhered to professional ethics and standards.

• Conducted product demonstrations to explain details, highlight features and show use.
• Communicated regularly with instructors regarding any changes or updates required in course content.
• Collaborated with faculty members to identify areas of improvement in the curriculum design.
• Analyzed student performance data to recommend strategies for improving learning outcomes.
• Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
• Assessed learners' needs through surveys, interviews, focus groups.
• Receive and put away inventory.
• Get customer orders ready, and pack them up.
• Load boxes into trucks for shipment.
• Use scanners to read barcodes on products.
• View prompts on screens, and follow the directions for some tasks.
• Troubleshoot problems.
• Ensure the product meets quality requirements.
• Operate powered industrial trucks (PIT), such as a forklift or pallet driver, and work at heights of up to 40 feet. Equipment training and certification are provided free of charge.