Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rachel Naumann

St Louis,MO

Summary

Reliable manager demonstrating a high level of cooperation and initiative. Possessing exceptional work ethic and desire to go above and beyond. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

6
6
years of professional experience

Work History

Manager

Pretzel Boys
St Louis, MO
07.2018 - Current
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Recruited and trained new employees to meet job requirements.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Completed baking tasks and has the ability to bake each food item on the menu in any quantities.

Education

Some College (No Degree) - Diagnostic Medical Sonography

St. Louis Community College
St Louis, MO

Skills

  • Performance Management
  • Staff Management
  • Performance Evaluations
  • Complex Problem-Solving
  • Time Management
  • Team Leadership
  • Sales Techniques
  • Staff Training and Development
  • Workforce Management

References

References available upon request.

Timeline

Manager

Pretzel Boys
07.2018 - Current

Some College (No Degree) - Diagnostic Medical Sonography

St. Louis Community College

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Rachel Naumann