Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Rachel Neal

Rachel Neal

Fayetteville,NC

Summary

Client-focused Medical Aesthetician with a distinguished understanding of skin health. Dedicated to correct diagnostics and accurate recordkeeping. Successful at designing specific and individualized regimens for patient care.

Overview

6
6
years of professional experience

Work History

Assistant General Manager

Walk-Ons
01.2019 - 03.2022
  • Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
  • Handled complaints, settled disputes and resolved grievances to maintain customer satisfaction.
  • Conducted weekly sales meetings with team members to establish merchandising, sales and profit objectives.
  • Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
  • Exceeded regional annual sales target by 50%.
  • Held weekly meetings with executives to identify techniques to overcome sales obstacles.
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.

Executive Assistant to Chief Executive Officer

Blanton's Air Plumbing & Electric
01.2018 - 04.2019
  • Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Used QuickBooks to produce monthly invoices, reports and other deliverables.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Created expense reports, budgets and filing systems for management team.
  • Managed 6 departments schedules.
  • Analyzed past sales data and team performance to develop realistic sales goals.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Bar Manager

World Of Beer- Fayetteville
01.2016 - 09.2018
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Maximized customer service by training staff, overseeing operations and resolving issues.
  • Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
  • Reduced labor costs by improving employee schedules and workflows to capitalize on individual strengths and better meet forecasted customer demands.
  • Handled $5000 in cash on daily basis, which built trustworthiness and loyalty with owners

Education

Trade Degree - Cosmetology Education

Strand Collage of Hair Design
Myrtle Beach
05.2023

High School Diploma -

Terry Sanford High School
Fayetteville, NC
06.2011

Skills

  • Consultations
  • Scheduling
  • Customer Service
  • Marketing
  • Dermaplaning techniques
  • Medical-grade product knowledge
  • Hydrafacial experience
  • LED light therapy
  • Advanced skincare techniques
  • Laser hair removal proficiency
  • Microneedling proficiency
  • Relationship Building and Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The best way out is always through.
Robert Frost

Timeline

Assistant General Manager

Walk-Ons
01.2019 - 03.2022

Executive Assistant to Chief Executive Officer

Blanton's Air Plumbing & Electric
01.2018 - 04.2019

Bar Manager

World Of Beer- Fayetteville
01.2016 - 09.2018

Trade Degree - Cosmetology Education

Strand Collage of Hair Design

High School Diploma -

Terry Sanford High School

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Rachel Neal