Rachel Nelson

- Helped with maintaining the appearance of the property and the property buildings.

- Helped with moving furniture in and out of the rooms.

- Cleaned bathrooms and vacuumed the carpets.

- Helped with setting up for events.

- Helped with setting things up and taking things down.

• Supported student learning objectives through personalized and small group assistance.
• Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
• Assisted teachers with classroom management and document coordination to maintain positive learning environment.
• Participated in professional development opportunities and attended in-services and seminars.
• Promoted physical, mental and social development using classroom games and activities.
• Distributed learning materials such as worksheets, textbooks and supplemental activities.

• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organized merchandise in front lanes.
• Answered questions about store policies and addressed customer concerns.
• Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Worked flexible schedule and extra shifts to meet business needs.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Quickly and accurately counted drawers at start and end of each shift.
• Prepared beverages and filled food orders for customers.
• Performed cash, card and check transactions to complete customer purchases.

• Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
• Fostered enjoyable event atmosphere through friendly guest interactions
• Monitored dietary restrictions and served guests with special needs.
• Returned reusable goods and serving equipment for inventory and restock.
• Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality.
• Checked on tables and drink needs while refilling water glasses and bringing supplies to customers.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Maintained event cleanliness during service by promptly clearing dishes after each course.
• Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
• Provided friendly, courteous service to create memorable moments for guests.
• Cleared dishes and glassware quickly following each course.
• Arranged linens and table settings according to seating plan and event theme.
• Supervised restocking of salad bar and buffet for lunch and dinner service.

• Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment.
• Confirmed relevant guest information and payment methods to prevent fraud.
• Swiftly responded to room requests and other inquiries made via establishment website, email or phone.
• Collected room deposits, fees and payments.
• Performed basic daily bookkeeping tasks.
• Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained cleanliness and organization of front desk area.
• Politely welcomed arriving guests, providing room keys and information on amenities and policies.
• Collaborated with team members to handle guest requirements from check-in through check-out.
• Immediately contacted housekeeping staff and maintenance department regarding guest room issues.
• Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
• Took reservations over phone, in person and via computer for guests and provided confirmation information.

I was a housekeeper here at Scott's Superior Inn with one of my friends. Together we would clean the room, take out the trash, fold the laundry and make sure that all the rooms were properly cleaned for when the person either came back for being out for the day, checking in, or checking out. There would be times where we had to clean the window, vacuum the floor, and dust the stuffed animals that were hung on the walls. The main building had two main hallways that had the rooms down them and then downstairs there was the guest housing that people could stay in. I enjoyed my time here very much and am glad that I got the opportunity to work here.