Rachel Noel

Pack items, scan barcodes, and move packages to the correct location for shipping. Inspecting merchandise and products to ensure the items are right, and are not damaged, also verify that nothing is missing per the order. Use RF Scanner to locate and pick items needed for shipment.

Prepare Laboratory specimens for various analysis and testing. Identifies problems and in some cases may resolve issues with specimen types, such missing information etc. Understands the relationship between test ordered and specimen received.

• Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
• Supported research projects by conducting experiments and recording data accurately.

• Enhanced lab efficiency by meticulously handling and preparing tissue samples for analysis.
• Ensured accurate test results by strictly adhering to laboratory protocols and procedures.
• Boosted team productivity by maintaining a clean and organized work environment, including proper disposal of biohazardous materials.
• Reduced specimen processing time by effectively prioritizing tasks based on urgency and complexity.

• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Streamlined call center processes for improved efficiency and reduced wait times.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Assisted customers in navigating company website and placing online orders, improving overall user experience.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

• Improved store appearance by executing merchandise resets and planogram updates according to client guidelines.
• Enhanced product visibility by arranging promotional displays and carefully positioning items on shelves.
• Maximized sales potential with strategic product placement based on customer preferences and market trends.
• Maintained inventory accuracy, conducting regular audits and reconciling discrepancies in a timely manner.
• Collaborated with store management to ensure proper merchandising techniques were utilized for optimal results.