Rachel O’Connell
Los Angeles,CA
Summary
Adaptable healthcare and operations leader with extensive experience managing multidisciplinary teams in high-acuity, fast-paced environments. Skilled in safety management, risk mitigation, regulatory compliance, and leading through ambiguity. Proven ability to translate complex protocols into practical solutions, foster team collaboration, and create safe, high-performing workplaces.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervisor of Clinical Operations – Urgent & Primary Care
Cedars-Sinai
Los Angeles, CA
05.2025 - Current
- Partner with Quality, Risk, and Clinical Services to improve safety, workflows, and operational readiness.
- Lead and mentor multidisciplinary staff, overseeing recruitment, training, and performance development.
- Conduct audits and implement safety initiatives aligned with federal, state, and institutional regulations.
- Develop operational strategies to mitigate risk, enhance efficiency, and maintain compliance.
- Cultivated a culture of safety by implementing new safety protocols, resulting in measurable improvements in incident reporting and response times.
Emergency Services RN – Event Medicine (Per Diem)
CrowdRx
09.2021 - Current
- Led medical response teams at large-scale events, ensuring adherence to safety protocols and regulatory compliance.
- Coordinated with event staff, EMS, and security to mitigate risks and respond to emergencies.
Charge Nurse – Urgent Care
Cedars-Sinai
Los Angeles, CA
10.2023 - 05.2025
- Supervised RN and LVN teams in a high-volume clinic, ensuring workflow efficiency and patient safety.
- Served as on-site safety lead, enforcing infection control, emergency response, and occupational safety protocols.
- Mentored staff to improve teamwork, compliance, and operational consistency.
Lead Travel RN – Stepdown/PCU
Robert Wood Johnson Hospital
08.2023 - 10.2023
- Integrated quickly into new units, leading teams and maintaining safe, high-quality patient care.
- Provided mentorship, coordinated priorities, and ensured regulatory compliance in dynamic environments.
Senior Float Travel RN- ER, DOU, Tele
UCSD & Scripps Health
02.2023 - 09.2023
- Deployed to variety of in-need units, providing immediate leadership and operational oversight.
- Assessed workflows, coordinated staff, and implemented improvements to maintain safety and efficiency.
- Acted as resource nurse, promoting team cohesion and adaptability.
COVID Response & Float RN – ER, PCU, Med/Surg
Krucial Staffing
03.2020 - 08.2022
- Deployed to pandemic zones, implementing crisis response and safety protocols.
- Trained staff on PPE, emergency response, and infection control in high-pressure environments.
Education
BSN -
Chamberlain University
12.2019
Skills
- Health & Safety Program Development
- Risk Assessment & Mitigation
- Regulatory Compliance
- Rapid Leadership Integration
- Crisis Management
- Staff Mentorship
- Workflow Optimization
Certification
- California RN License (Exp. 04/2025)
- ACLS, PALS, BLS Certified (Exp. 12/2025)
Timeline
Supervisor of Clinical Operations – Urgent & Primary Care
Cedars-Sinai
05.2025 - Current
Charge Nurse – Urgent Care
Cedars-Sinai
10.2023 - 05.2025
Lead Travel RN – Stepdown/PCU
Robert Wood Johnson Hospital
08.2023 - 10.2023
Senior Float Travel RN- ER, DOU, Tele
UCSD & Scripps Health
02.2023 - 09.2023
Emergency Services RN – Event Medicine (Per Diem)
CrowdRx
09.2021 - Current
COVID Response & Float RN – ER, PCU, Med/Surg
Krucial Staffing
03.2020 - 08.2022
BSN -
Chamberlain University