Proactive and goal-oriented professional with a counterintuitive ability to problem-solve. Known for reliability and adaptability, with a large capacity to learn and apply new skills.
"You must discipline yourself to ask the questions and allow the blueprints to emerge because not matter what the situation, if you haven't seen the blueprints, you will have less confidence in your decisions."
Overview
15
15
years of professional experience
Work History
Business Development Manager
PEG Alternative Energy (DBA- PEG Solar)
02.2012 - 02.2020
Increased client base by identifying new business opportunities and cultivating strong relationships with key solar players within the United States
Generated new business with marketing initiatives and strategic plans.
Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
Performed client research and identified opportunities for account growth, account penetration and market expansion.
Monitored market trends and competitor activities to identify areas of potential opportunity.
Reduced employee turnover rate by developing comprehensive onboarding programs for new hires.
Streamlined hiring processes by implementing efficient recruiting strategies and applicant tracking systems.
Regional Account Executive
NeoStrata
03.2011 - 07.2012
Established long-term partnerships with retail and spa accounts by providing exceptional service and training to their staff.
Monitored the progress of trainees and support staff of the Exuviance line within the Ulta Beauty doors in MD, VA, NC, SC.
Coached cosmetics sales team on promotions and events to increase marketing effectiveness and boost sales of critical skin care launches.
Improved overall store reputation by consistently delivering exceptional customer service to store managers and business owners- addressing their concerns promptly and scheduling weekly touch bases.
Senior Sales Executive
MACYS
01.2009 - 03.2011
Utilized company CRM system to track customer interactions and follow up on leads, leading to increased repeat business.
Managed inventory effectively to ensure optimal stock levels and prevent stockouts or overstock situations.
Supported store management with various administrative tasks such as scheduling, reporting, and tracking sales performance.
Participated in regular trainings to stay updated on product knowledge, trends, and sales techniques.
Boosted sales by implementing effective product displays and engaging customers in conversation.
Organized special events to attract new customers and drive store traffic, resulting in higher sales revenue.
Senior Sales Manager
Nordstrom
06.2005 - 02.2009
Organized successful product launch events, generating buzz and increasing brand awareness among consumers.
Established performance metrics for sales team members, driving accountability and goal-oriented behavior across the organization.
Coached cosmetics sales team on promotions and events to increase marketing effectiveness and boost sales of critical merchandise.
Set up sales floor, developed department procedures and implemented company policies to maximize cosmetics sales.
Education
Bachelor of Science - Criminal Justice
Virginia Commonwealth University
Richmond, VA
Associate of Applied Science - Pediatric Nursing
J. Sargeant Reynolds Community College
Richmond, VA
Certificate of Technical Studies - Criminal Justice
Hermitage Technical School
Glen Allen, VA
06-2003
Skills
Process improvement
Lead generation
Relationship building
CRM platforms
Prospecting
Market understanding
Growth management
Internal communications
Training and mentoring
Onboarding processes
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Business Development Manager
PEG Alternative Energy (DBA- PEG Solar)
02.2012 - 02.2020
Regional Account Executive
NeoStrata
03.2011 - 07.2012
Senior Sales Executive
MACYS
01.2009 - 03.2011
Senior Sales Manager
Nordstrom
06.2005 - 02.2009
Bachelor of Science - Criminal Justice
Virginia Commonwealth University
Associate of Applied Science - Pediatric Nursing
J. Sargeant Reynolds Community College
Certificate of Technical Studies - Criminal Justice
Hermitage Technical School
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