Summary
Overview
Work History
Education
Certification
Languages
Timeline
Generic

Rachel Overman

Brighton

Summary

Compassionate and dependable caregiver with a strong sense of self and high intuition, dedicated to making a positive difference in the lives of others. Approaching work with humility, gratitude, and kindness fosters an environment of trust and support. A naturally optimistic individual who brings positive energy to every interaction while striving for continuous growth and learning in a hospital setting. Eager to contribute unique qualities and advance professional skills in a collaborative healthcare environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Caregiver

Hampton Manor Assisted Living
03.2025 - Current
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

Plastics Technician

Raymond Tinnerman
04.2022 - 12.2022
  • Operated and maintained plastic manufacturing equipment, including injection molding machines and extruders.
  • Monitored production processes and adjusted equipment parameters to ensure quality standards.
  • Conducted regular maintenance, troubleshooting, and repairs on machinery.
  • Receptionist/Medical Assistant
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Strengthened communication skills through regular interactions with others.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Gained strong leadership skills by managing projects from start to finish.
  • Proved successful working within tight deadlines and a fast-paced environment.

Receptionist

IVF Michigan
10.2021 - 10.2022
  • Managed multi-line telephone systems, scheduled patient appointments, and provided client support.
  • Handled administrative tasks, including document management and record maintenance. Assisted with daily office operations to ensure smooth workflow.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Corresponded with clients through email, telephone, or postal mail.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Organized, maintained and updated information in computer databases.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

DFM

Ford Motor Company
06.2020 - 03.2021
  • Conducted temperature screenings and ensured employees met company safety guidelines.
  • Maintained sanitation and restocking of work areas to enhance operational safety.
  • Managed inventory, processed orders, and maintained accurate logs for inventory control.
  • Resolved problems, improved operations and provided exceptional service.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.

Education

High School Diploma -

Royal Oak High School
Royal Oak, MI
06-2009

Certification

  • Life Coach – Guide individuals in achieving personal and professional goals through self-discovery, action planning, and ongoing support.
  • Reiki Healer – Facilitate relaxation, stress reduction, and holistic healing through energy-balancing techniques.

Languages

English

Timeline

Caregiver

Hampton Manor Assisted Living
03.2025 - Current

Plastics Technician

Raymond Tinnerman
04.2022 - 12.2022

Receptionist

IVF Michigan
10.2021 - 10.2022

DFM

Ford Motor Company
06.2020 - 03.2021

High School Diploma -

Royal Oak High School

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