Rachel Owen
Batesville,USA
Summary
Experienced with providing comprehensive chairside assistance in orthodontic settings. Utilizes strong organizational skills to manage patient records and sterilization protocols efficiently. Track record of effective communication and teamwork in delivering quality patient care. Understanding of dental procedures and sterilization techniques, combined with excellent communication and organizational skills. Committed to creating positive patient experience and contributing to smooth-running practice.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Registered Dental Assistant
Westrock Orthodontics
Batesville, AR
08.2024 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
- Poured and shaped molds from impressions and trimmed molds in grinder.
- Set appointments and made follow-up calls.
Phlebotomist
WRMC
Batesville, AR
07.2024 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
Certified Surgical Technologist
UAMS
Little Rock, Arkansas
11.2023 - 08.2024
- Protected both staff and patients with consistent use of Standard Universal Precautions, hand hygiene and personal protective equipment
- Supported diagnostic procedures by retaining specimens for pathology
- Backed up surgeon during procedures by passing required and requested instruments
- Established and maintained sterile field during operating room surgical procedures
- Demonstrated ability to adapt quickly during emergent situations requiring immediate action by surgical team
- Assisted surgeons and assistants with gowning and gloving prior to procedures
- Minimized infection risks by verifying sterility of supplies and instruments during surgical set up
- Stocked operating rooms with necessary supplies, ensuring efficient turnover between cases
- Supported surgeons during operations by handing instruments, retracting tissue, and cutting sutures
- Set up and maintained sterile field and proper aseptic techniques throughout procedures
Neuro Surgical Technologist
CHI St. Vincent North
Sherwood, Arkansas
08.2022 - 10.2023
- Backed up surgeon during procedures by passing required and requested instruments
- Supported diagnostic procedures by retaining specimens for pathology
- Protected both staff and patients with consistent use of Standard Universal Precautions, hand hygiene and personal protective equipment
- Established and maintained sterile field during operating room surgical procedures
- Minimized infection risks by verifying sterility of supplies and instruments during surgical set up
- Assisted surgeons and assistants with gowning and gloving prior to procedures
- Maintained accurate documentation of surgical procedures and instrument counts for medical records
- Demonstrated ability to adapt quickly during emergent situations requiring immediate action by surgical team
- Disposed of biohazardous waste materials safely and appropriately following each surgery
Phlebotomist
White River Medical Center
Batesville, Arkansas
05.2021 - 08.2022
- Instructed patients on urine, stool and other bodily fluid specimen collection
- Collected, stored and prepared blood samples for laboratory testing per written specifications and established protocols
- Created accurate labels and updated system records with patient sample information and details
- Minimized patient discomfort using physical techniques and friendly communication
- Helped clinical staff with urgent diagnostic needs, prioritizing STAT tests
- Upholded data security and HIPAA compliance using multiple identification points and document verification
- Maintained accuracy and confidentiality through proper chart management in EMR system
CNA
White River Medical Center
Batesville, Arkansas
10.2020 - 05.2021
- Recorded patient heart rate, pulse and blood pressure
- Handled non-medical patient care activities and provided laundry and meal assistance
- Specialized in delivering high quality care to geriatric, pediatric and post surgery patients
- Helped patients to complete routine exercises to build mobility
- Promoted independence while assisting with personal hygiene needs
- Changed bed linen regularly to help prevent skin irritation
- Kept rooms clean and ready to meet individual needs
- Built friendly rapport with patients and delivered personalized care
- Assisted patients with daily living activities, including bathing, dressing, and grooming
- Measured intake and output levels accurately to help manage fluids balance in body
- Helped transfer patients from beds to wheelchairs or walkers, ensuring their safety and comfort
Education
Associate in Science (A.S.) -
Arkansas State University-Newport
Newport, Arkansas08.2022
Skills
- Specimen Collection
- Patient confidentiality
- Electronic Charting
- Administering Medications
- Medical Terminology Proficiency
- Effective Communication
- Surgical Instrument Knowledge
- Conflict Resolution
- Sterile Technique Mastery
- Blood collection
- Medical records handling
- Data Entry
- Venipuncture
- EMR recordkeeping
- Team collaboration
- HIPAA Compliance
- Time management capabilities
- Pre- and post-surgical counts
- Sterile technique proficiency
- Safe sharps disposal
- Compassion and empathy
- Professionalism and ethics
- Maintaining confidentiality
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Surgical Technologist (CST) - National Board of Surgical Technology and Surgical Assisting (NBSTSA).
- Registered Dental Assistant (RDA) - Arkansas State Dental Board.
Timeline
Registered Dental Assistant
Westrock Orthodontics
08.2024 - Current
Phlebotomist
WRMC
07.2024 - Current
Certified Surgical Technologist
UAMS
11.2023 - 08.2024
Neuro Surgical Technologist
CHI St. Vincent North
08.2022 - 10.2023
Phlebotomist
White River Medical Center
05.2021 - 08.2022
CNA
White River Medical Center
10.2020 - 05.2021
Associate in Science (A.S.) -
Arkansas State University-Newport