Rachel Oyeyemi
Blaine,MN
Summary
Dedicated and detail-oriented student majoring in Statistical Practices with a minor in Computer Science at the University of Minnesota, seeking an internship position . Eager to apply programming skills, statistical knowledge, and customer service experience to contribute effectively to a dynamic IT environment.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Student Technology Help Specialist
University of Minnesota
Minneapolis, MN
02.2024 - Current
- Utilized problem solving skills while helping students solve various technological issues over the phone.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Customer Service Representative Specialist
Walmart
Blaine, MN
06.2022 - Current
.
- Provided exceptional customer service by assisting customers with inquiries, locating products, and processing transactions
- Achieved high levels of customer satisfaction with precise management of inquiries, complaints, and feedback.
- Assisted customers in navigating the company''s products and services, ensuring they received the best possible experience.
Education
Bachelor of Arts - Statistical Practice
University of Minnesota
Minneapolis, MN 09.2021 - 05.2025
Skills
- Python
- Problem Solving
- Customer Relation
- Microsoft Office Suite
Project Experience
University of Minnesota
- Developed a Python application to analyze and visualize statistical data, demonstrating proficiency in data manipulation and visualization techniques
- Designed and implemented a JavaScript web application for data entry and retrieval, showcasing front-end development skills and user interface design principle
Array vs linked lists
- Developed a program using an array and one with linked lists type of data structure
- Analyzed the two data structures based on their performance, runtime, and efficiency
Bomb project
- Used assembly code to diffuse an online bomb code
Bit Puzzle
- Developed code using only bits and binary functions
- Used assembly code to debug a C program/puzzle
Timeline
Student Technology Help Specialist
University of Minnesota
02.2024 - Current
Customer Service Representative Specialist
Walmart
06.2022 - Current
Bachelor of Arts - Statistical Practice
University of Minnesota
09.2021 - 05.2025