Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
CustomerServiceRepresentative

Rachel Parrott

Waukee,IA

Summary

Dependable self-starter and quick learner with a versatile skill set and with 20 years experience. Able to prioritize, plan, delegate, and implement tasks. Adept in assessing needs and generating options to complete complex projects with a deadline. Detailed oriented, independent and organized worker

Overview

12
12
years of professional experience

Work History

Independent Contractor

Self-employeed
Waukee, IA
01.2013 - Current
  • Met with supervisors to gain understanding of goals and service needs.
  • Reviewed goal requirements to evaluate client progress.
  • Conducted online research to obtain relevant information and materials related to client goals.
  • Stored, shared and created documents with Microsoft Word, Google Docs and SharePoint.
  • Utilized time management and prioritization skills to meet daily routine and goals.
  • Worked independently and with other team members to decipher problems and create solutions.
  • Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Documented and managed patient information in computer system.
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
  • Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
  • Posted financial data in Excel spreadsheets.

Teacher

Southeast Polk community School District
Altoona, IA
08.2011 - 05.2014
  • Conducted small group and individual classroom activities with students based on differentiated learning needs.
  • Developed IEP to leverage developmental practices and educational theories to achieve educational objectives.
  • Collaborated with general education teachers to include students in classroom activities.
  • Advocated for needs of the students with disabilities.
  • Developed interesting and interactive learning methods tailored to help students with individual needs.
  • Established and maintained dynamic working relationships with students and parents to support classroom objectives.
  • Maintained consistent and timely contact with parents about student behavior and upcoming events.
  • Solved student behavioral issues according to building expectations and codes of conduct.
  • Incorporated interactive visual aids into student lesson plans to support learning objectives.
  • Assisted with classroom observations to identify developmental delays and behavioral issues.
  • Led students on field trips to enhance educational programs.
  • Identified student needs and collaborated with faculty to resolve social, cognitive or behavioral challenges.
  • Used technology to drive instruction and maximize student achievement.
  • Devised lesson plans in alignment with state curriculum standards and created balanced instructional programs, demonstrations and work time to meet educational and instructional goals.
  • Prepared, administered and graded evaluative materials such as examinations and quizzes and created and maintained accurate student records.
  • Taught students subject-specific material, learning strategies and social skills.
  • Deployed assessment data to drive instruction and student mastery of standards.
  • Embraced and actively promoted inclusive and equitable learning environment.
  • Maintained positive classroom culture through behavior management techniques.
  • Cultivated classroom environment focused on inclusion and growth, fostering both social and academic development.

Direct Support Provider

Hope Ministries
Des Moines, IA
  • Tracked and reported clients' progress based on observations and conversations.
  • Leveraged database management system to track and report service hours, details of activities and progress on goals.
  • Reported changes in client condition to administrators, facilitating nursing intervention.

Education

Master of Arts - Leadership & Policy Studies

Iowa State University
Ames, IA
12.2008

Bachelor of Arts - Elementary And Special Education

University of Advancing Technology
Cedar Falls, IA
05.2000

Skills

  • Requirements Gathering
  • Proficient in Therap, Microsoft, & Google Docs
  • Organizational Skills
  • Data Entry

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Independent Contractor

Self-employeed
01.2013 - Current

Teacher

Southeast Polk community School District
08.2011 - 05.2014

Direct Support Provider

Hope Ministries

Master of Arts - Leadership & Policy Studies

Iowa State University

Bachelor of Arts - Elementary And Special Education

University of Advancing Technology
Rachel Parrott