Rachel Peek
Ventura,CA
Summary
Results-driven Restaurant Operations Leader with progressive management experience in high-volume, guest-driven environments. Proven ability to lead cross-functional teams, oversee Food and Beverage programs, optimize staffing and scheduling, and step confidently into General Manager responsibilities when needed. Passionate about delivering exceptional guest experiences, developing top-performing teams, and driving sales through operational excellence, marketing execution, and community engagement. Seeking a Restaurant/Entertainment Manager role to contribute strong leadership, people development, and results-oriented execution.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager/Bar & Kitchen Manager
Red Robin Gourmet Burgers
Ventura, CA
01.2016 - 09.2025
- Progressed from entry-level to management, gaining comprehensive expertise across operations and leadership.
- Directed all aspects of daily operations including POS accuracy, customer satisfaction, staffing, and cost control to ensure seamless service delivery.
- Supervised and coached 50+ team members, fostering accountability and teamwork while maintaining a high-engagement culture.
- Oversaw daily cash handling, register balancing, change orders, and financial reporting to support accurate P&L performance.
- Recognized as Manager of the Quarter for outstanding leadership, operational excellence, and contribution to store profitability.
- Created training tools and implemented coaching systems to improve service efficiency and employee performance.
- Ensured compliance with company standards, inventory controls, and safety policies, minimizing losses and maximizing customer trust.
Server
Copper Blues
Oxnard, California
11.2025 - Current
- Delivered high-quality guest service in a fast-paced, high-volume environment while supporting management and team operations as needed
Substitute Teacher
Ventura Unified School District
Ventura, CA
01.2022 - 01.2023
- Served as a trusted and reliable substitute across multiple grade levels within VUSD, maintaining strong relationships with administrators, teachers, students, and staff.
- Recognized for professionalism, dependability, and consistent adherence to district policies and classroom standards.
- Earned a positive reputation for contributing to safe, organized, and productive classroom environments to support student success.
Education
Bachelor of Arts - Gender and Women's Studies
University of California
Berkeley01-2021
Skills
- Guest Experience & Service Recovery
- Restaurant & Food Beverage Operations
- Team Leadership, Hiring & Development
- Scheduling & Labor Optimization
- POS Systems & Cash Management
- Sales Growth & Local Marketing Execution
- Inventory Control, Compliance & Loss Prevention
- Multi-Department Leadership
Certification
ServSafe Food Protection Manager
References
References available upon request.
Timeline
Server
Copper Blues
11.2025 - Current
Substitute Teacher
Ventura Unified School District
01.2022 - 01.2023
General Manager/Bar & Kitchen Manager
Red Robin Gourmet Burgers
01.2016 - 09.2025
Bachelor of Arts - Gender and Women's Studies
University of California