Rachel Pequeño
Spring,TX
Summary
Determined student seeking to take the next career step with a respected organization dedicated to enhancing conservation awareness and enriching customer experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Interaction Specialist
Houston Interactive Aquarium & Animal Preserve
Humble, TX
04.2024 - Current
- Escorted visitors safely around exhibits while providing information about the animals.
- Performed daily maintenance tasks such as cleaning up after the animals, replenishing bedding materials, refilling feeders.
- Ensured compliance with all applicable laws regarding the humane treatment of zoo animals.
- Educated visitors on animal behavior, conservation efforts, and safety guidelines.
- Provided food and water to animals according to dietary requirements.
Studio Assistant
The Mad Potter
Houston, TX
08.2023 - 04.2024
- Creating a fun and organized environment by managing inventory, present demonstrations, host parties and private events
- Perform leadership by handling assistant manager duties, improving work processes, and training new employees.
- Cleaned up work area after each session including sweeping floors, wiping down surfaces.
Guest Advocate
Target
Spring, TX
05.2021 - 08.2023
- Maintained customer satisfaction with forward-thinking strategies, focused on addressing customer needs and resolving concerns
- Complied with health regulations, sanitation guidelines and safety.
- Assisted other departments when needed to maintain efficient operations.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
Education
Bachelor of Animal Science & Wildlife Management -
Sam Houston State University
Huntsville, TX05-2025
Associate of Science -
Lone Star College
Houston, TX06.2023
Skills
- Bilingual
- Emergency First Aid
- Heavy load lifting
- Customer service and assistance
- Animal Care
- Breed and species knowledge
Certification
CITI PROGRAM, Working with the IACUC, 2024
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Interaction Specialist
Houston Interactive Aquarium & Animal Preserve
04.2024 - Current
Studio Assistant
The Mad Potter
08.2023 - 04.2024
Guest Advocate
Target
05.2021 - 08.2023
Bachelor of Animal Science & Wildlife Management -
Sam Houston State University
Associate of Science -
Lone Star College
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