Rachel Perez
Wellington,FL
Summary
Dynamic professional with extensive experience in educational and retail sectors, particularly at Goddard School. Proven track record in fostering collaborative learning environments and implementing effective teaching strategies that enhance student engagement and achievement. Core competencies include clear communication, time management, and driving improvements in learning outcomes and operational efficiency. Committed to further advancing educational excellence through innovative practices.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Teacher Assistant
Goddard School
Wellington, FL
02.2023 - Current
- Proctored examinations and monitored for cheating.
- Encouraged students to explore learning opportunities while persevering through challenging tasks.
- Conducted small group instruction sessions under the direction of the teacher or specialist.
- Supervised recess periods and lunchtime activities.
- Participated in parent conferences when requested by the teacher.
- Identified weakness and strengths to create strategic student improvement plans.
- Encouraged positive self-esteem and mutual respect for others while instilling joy of learning and discovery.
- Supported teachers in implementing new instructional strategies and techniques.
- Maintained discipline in the classroom by monitoring student behavior.
- Managed and organized class records and reports.
- Facilitated communication between parents and teachers regarding student progress.
- Attended staff meetings, trainings and workshops as required.
Store Manager
Chipotle
Davie, FL
01.2021 - 01.2023
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Assessed operational efficiency of the store's departments.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained accurate records of employee performance reviews.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Established customer service standards and monitored staff compliance.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Recruited, trained and supervised new employees.
- Delegated work to staff, setting priorities and goals.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Implemented efficient systems for tracking stock movement.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Server
Dennys Restaurant
Margate, FL
01.2016 - 01.2019
- Presented menus and answered questions regarding items.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Filled condiments and napkin containers during slack periods.
- Took orders from customers accurately and in a timely manner.
- Garnished dishes and beverages to serve visually appealing menu items.
- Addressed complaints to kitchen staff and served replacement items.
- Assisted in training new servers.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Informed customers of daily specials and signature menu items.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Checked food before serving it to customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Maintained records of transactions made during shift as required by law or company policy.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Upheld high standards of sanitation in accordance with health department regulations.
- Provided exceptional service to high volume of daily customers.
Retail Sales Associate
Abercrombie & Fitch
Wellington, FL
04.2018 - 08.2018
- Initiated friendly conversation with customers to determine level of assistance required.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Handled customer complaints in a professional manner.
- Operated point-of-sale systems accurately to process payments from customers.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Kept informed about new products arriving at the store on a regular basis.
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
- Cleaned shelves, counters and tables to maintain organized store.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Organized displays to attract customers and promote sales.
- Assessed customer product needs and interests in order to best recommend suitable items.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Greeted and assisted customers with product selection, offering personalized shopping advice.
Education
High School Diploma -
Palm Beach High School
Wellington, FL04-2018
Skills
- Social studies education
- Language arts instruction
- Special education
- Growth mindset
- Collaborative learning
- Science education
- Student assessment
- Teaching strategies
- Clear communication
- Time management
- Goal setting
Certification
- CPR
- 45 hours
Affiliations
- Go to the gym every morning
- love the beach
- going fishing
Languages
English
Professional
Timeline
Teacher Assistant
Goddard School
02.2023 - Current
Store Manager
Chipotle
01.2021 - 01.2023
Retail Sales Associate
Abercrombie & Fitch
04.2018 - 08.2018
Server
Dennys Restaurant
01.2016 - 01.2019
High School Diploma -
Palm Beach High School