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Proven in delivering exceptional customer service at RIAD ANJAR, I excel in effective communication and multitasking, ensuring guest satisfaction and operational efficiency. Skilled in problem-solving and team collaboration, I adeptly manage guest relations and streamline operations, significantly enhancing guest experiences. My background demonstrates a commitment to excellence and adaptability, vital for dynamic environments.

Dynamic leader with a proven track record at The Apollo Group, enhancing customer experiences and fostering high staff retention through expert guest recognition and positive team culture. Skilled in leveraging CRM and reservation software for operational efficiency, consistently achieving and surpassing business objectives with a keen focus on service excellence and adaptability.

I am a social and positive person who genuinely enjoys connecting with people. I love learning new things and growing from every experience. Helping others comes naturally to me. I find real happiness in supporting people. I enjoy having a positive impact and being able to make a difference where I can. I love being able to express myself through my creativity and ideas. I hope my energetic attitude brings positive light to any room or place.

I started working at Tank Juice New Zealand in December 2021 when I was just 15 years old, eager to gain work experience and develop new skills in a part time role. From the beginning, I was a motivated and a fast learning team member, adapting to the fast-paced environment of hospitality industry. I quickly became skilled in customer service, food preparation, and maintaining high hygiene standards while also learning valuable time management and teamwork skills. My early dedication and willingness to take on challenges helped me grow both personally and professionally.
Now, at 18 years old, I have gained extensive experience and taken on greater responsibilities within the team. In addition to my core duties, I have developed leadership skills through helping train new staff, handling cash transactions, and assisting with stock management. Over the years, I have built strong customer service abilities, problem-solving skills, and a solid work ethic, all of which have made me a valuable team member. My time at Tank Juice has not only given me hands on experience in retail and hospitality but has also shaped my confidence and ability to work in a dynamic environment.

Rachel Perez

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