Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Rachel Perrien

Rachel Perrien

Summary

Professional catering coordinator with strong background in sales and event planning. Skilled in client relationship management, menu design, and logistical coordination. Focused on team collaboration and delivering results. Reliable and adaptable, ensuring seamless operations and high client satisfaction.

Overview

10
10
years of professional experience

Work History

Catering Sales Coordinator

Levy Restaurants
09.2023 - Current
  • Contributed to team meetings, sharing insights and strategies with colleagues fostering a supportive and collaborative work environment.
  • Enhanced company reputation through diligent attention to detail, personalized service, and consistently meeting or exceeding client expectations.
  • Proactively addressed potential issues during event planning stages minimizing last-minute changes/cancellations and preserving client trust.
  • Trained and supervised catering staff to maintain exceptional standards of professionalism, efficiency, and customer service.
  • Drove brand awareness through targeted marketing efforts, using canva, powerpoint and collaborating with our partner marketing team to create content for current and future events..
  • Attending industry networking events such as W.I.S.E.
  • Increased event bookings by promoting catering services to potential clients through Wedding Expo and Today's Bridal Show.
  • Monitored industry trends and competitor offerings to ensure continued relevance and competitiveness in the market.
  • Provided exceptional customer service throughout the entire event lifecycle, from inquiry to post-event followup.
  • Implemented innovative upselling techniques leading to increased revenue per event while providing additional value-added services for clients.
  • Optimized event budgets by skillfully balancing client desires with financial constraints without compromising quality or satisfaction.
  • Streamlined internal communication processes between sales, culinary, and operations teams for improved collaboration and overall performance.
  • Maintained detailed records of all inquiries, proposals, contracts and payments ensuring accurate reporting and forecasting abilities.


Maintenance Director

Shoreby Yacht Club
07.2022 - 09.2023
  • Overseeing pool, housekeeping, hotels, setups for events, overall building maintenance.
  • Conducting daily walk through and building inspection to ensure facility was functioning without error.
  • Working with outside contractors for repairs and remodeling schedule.
  • Scheduling staff in multiple departments; house keepers, setup staff and maintenance.
  • Coordinating preventative maintenance and routine inspections.
  • Assisting Event Managers with making and executing floor plans for events.
  • Developed and executed strategic plans for better resource allocation and increased productivity.
  • Ordering linen, chemicals, and parts for building repairs
  • Assisted in hiring and training new team members, fostering a culture of continuous learning and development within the department.
  • Working with accountants on billing for invoices, upcoming project expenses, unforeseen building repairs.
  • Performing small maintenance repairs, painting and basic knowledge in electrical and plumbing.
  • Conducted regular room inspections to verify compliance with housekeeping standards.


Catering Logistics Manager

Driftwood Catering Playhouse Square
10.2014 - 05.2022
  • Successfully managed multiple event drop-offs simultaneously, demonstrating strong organizational skills and flexibility under pressure.
  • Time management; day of and weeks and months out from events
  • Creating many forms of documentation such as ordering, inventory, SOPs, pricing, and training.
  • Overseeing online ordering systems with updates in pricing and menu item changes, inventory sheets, clauses, timeline preparation sheets.
  • Attending weekly meetings, one on one's, and with main individuals involved in the upcoming weeks of events.
  • Confirmation with chefs that items are on hand, allergies are noted and staff is confirmed.
  • Conducted post-event evaluations with clients, identifying areas of improvement for future events and refining best practices.
  • Enhanced company reputation by consistently delivering outstanding customer service experiences at every event.
  • Implemented innovative menu offerings that catered to diverse dietary needs and preferences.


Banquet Manager

Aurora Inn
08.2016 - 05.2017
  • Delegated tasks to staff members to maximize production under tight deadlines.
  • Promoted an inclusive workplace environment that fostered teamwork and camaraderie among staff members.
  • Enhanced banquet operations by streamlining communication between kitchen and service staff.
  • Ensured compliance with all health department regulations through regular inspections and ongoing education of staff members
  • Set up and broke down conference and banquet rooms to meet facility standards and specifications.
  • Resolved guest concerns promptly, maintaining a positive atmosphere throughout events.

Education

Event Planning -

Tri-C
01.2016

Skills

  • Strong work ethic
  • Communication skills
  • Decision-making
  • Team leadership qualities
  • Sales strategy execution
  • Detail-oriented approach
  • Creativity and innovation
  • Food and beverage sales
  • Multitasking Abilities
  • Organizational skills
  • Adaptability and flexibility
  • Self motivation
  • Market research
  • Programs: Caterease,Reserve,Word,Excel and PowerPoint

Interests

  • DIY and Home Improvement
  • Helping Friends and Family Organize
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts

Timeline

Catering Sales Coordinator

Levy Restaurants
09.2023 - Current

Maintenance Director

Shoreby Yacht Club
07.2022 - 09.2023

Banquet Manager

Aurora Inn
08.2016 - 05.2017

Catering Logistics Manager

Driftwood Catering Playhouse Square
10.2014 - 05.2022

Event Planning -

Tri-C

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Rachel Perrien