Summary
Overview
Work History
Education
Skills
references
Timeline
Generic

Rachel Peterson

Burlington,WI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Kitchen Assistant

Shoreland Lutheran High School
12.2009 - 05.2023
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Calculated prices of ingredients to monitor food costs and control expenses.
  • Designed and maintained menus to offer variety of high quality and consistency of dishes.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Verified prepared food met standards for quality and quantity before serving to 150-200 customers.
  • Purchased food and cultivated strong vendor relationships.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Customer Care Representative

Bauer Custom Homes
08.2005 - 05.2009
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Compiled information from files and research to satisfy information requests.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and orders.

Education

Education

UW-La Crosse
La Crosse, WI

High School Diploma -

Luther High School
Onalaska, WI
05.1983

Skills

  • Excellent attention to detail
  • Order accuracy
  • Organized
  • Good communication skills
  • Strong work ethic
  • Highly dependable
  • Flexible, easily adapting to change
  • Problem solving skills
  • Fast learner
  • Kitchen equipment operation

references

Paul Scriver, President, Shoreland Lutheran High School, 262-859-2595 ext 207 scriver@slhs.us

Ronda Bailey, retired Kitchen Manager, Shoreland Lutheran High School 262-664-3676 rbailey@slhs.us

Sharon Bauer, Controller, Wisconsin Lutheran College, 414-443-8815 Sharon.bauer@wlc.edu

Timeline

Kitchen Assistant

Shoreland Lutheran High School
12.2009 - 05.2023

Customer Care Representative

Bauer Custom Homes
08.2005 - 05.2009

Education

UW-La Crosse

High School Diploma -

Luther High School
Rachel Peterson