Dedicated Operations Manager and effective leader who excels at using proven methods and technology to cut costs, streamline operations, and increase productivity. Extensive knowledge of process optimization and unsurpassed work ethic, all while providing a work culture that perpetuates camaraderie.
Overview
24
24
years of professional experience
Work History
Building Manager
WCDI
Nazareth, PA
08.2021 - Current
Company Overview: 2023 Facility of the Year, which included best retention rate
Best in discrepancies rate for all depots
Oversee day to day operations of the facility
Managed staff levels, wages, and hours
Review and evaluate performance of all distribution center functions, address performance gaps, and take corrective action, as needed, to ensure the managers of each functional area are delivering on operating goals
2023 Facility of the Year, which included best retention rate
Best in discrepancies rate for all depots
Building Manager
BMS Logistics
Alburtis, PA
01.2019 - 05.2021
Accomplish operations and organization mission by completing related results as needed
Meet or exceed operations labor budget expectations
Manage staff levels, wages, hours, contract labor to revenues
Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees
Run a safe, injury/accident free workplace
Responsible for all aspects of vehicle and heavy equipment rentals
Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health and safety agencies
Manage relationships with key operations vendors
Track vendor pricing, rebates and service levels
Review and approve all operational invoices and ensure they are submitted for payment
Senior Operations Manager
C & S Wholesale Distribution Center
Bethlehem, PA
01.2017 - 01.2019
Assist with the preparation of the annual operating budget for assigned warehouses and support functions; evaluate and adjust proposed budgets to achieve overall company goals and approve final operating budgets for submission to the director of distribution
Review and evaluate performance of all distribution center functions, address performance gaps, and take corrective action, as needed, to ensure the managers of each functional area are delivering on operating goals
Assess business conditions, evaluate emerging business needs (e.g., seasonality, promotion events) and takes action to address near-term opportunities to improve service, reduce costs and/or generate incremental revenue to enhance operational results across the distribution system
Conduct performance appraisals and coach direct reports to enhance individual and team performance
Assist in the development of individual and team performance improvement goals aimed at supporting achievement of company objectives
Develop and maintain a succession plan; accountable for training and staffing activities that provide equal opportunity for motivated team members to advance in the organization
Monitor the effectiveness of development and skill building systems against productivity and employee turnover goals and take corrective action as needed
Perform other job-related duties as assigned
Operations Manager
C & S Wholesale Distribution Center
Bethlehem, PA
01.2006 - 01.2017
Assist with the preparation of the annual operating budget for assigned warehouses and support functions; evaluate and adjust proposed budgets to achieve overall company goals and approve final operating budgets for submission to the director of distribution
Review and evaluate performance of all distribution center functions, address performance gaps, and take corrective action, as needed, to ensure the managers of each functional area are delivering on operating goals
Assess business conditions, evaluate emerging business needs (e.g., seasonality, promotion events) and takes action to address near-term opportunities to improve service, reduce costs and/or generate incremental revenue to enhance operational results across the distribution system
Conduct performance appraisals and coach direct reports to enhance individual and team performance
Assist in the development of individual and team performance improvement goals aimed at supporting achievement of company objectives
Develop and maintain a succession plan; accountable for training and staffing activities that provide equal opportunity for motivated team members to advance in the organization
Monitor the effectiveness of development and skill building systems against productivity and employee turnover goals and take corrective action as needed
Perform other job-related duties as assigned
Operations Manager/Building Manager
Americold Logistics
Fogelsville, PA
01.2001 - 01.2006
Assisted Supervisors in identifying job responsibilities, performance issues, and job competencies within their identified work area
Identified, Created, and Developed engineering standards