Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

RACHEL PETERSON

Lubbock

Summary

Knowledgeable case manager with proven ability to support individuals in need through compassionate and effective case management. Skilled in coordinating resources and delivering tailored support that results in meaningful outcomes for clients. Demonstrated proficiency in crisis intervention and developing comprehensive care plans.

Overview

26
26
years of professional experience
1
1
Certification

Work History

SSVF CASE MANAGER

Vetstar
03.2025 - Current
  • Provides intensive case management, outreach, and supportive services to homeless and at-risk veterans and their families.
  • Works to rapidly re-house veterans, prevent homelessness, and connect them with community resources, VA benefits and supportive programs that promote housing stability and self-sufficiency.
  • Conduct outreach to identify and engage homeless and at-risk veterans and families.
  • Complete intake assessments to determine program eligibility and individual needs .
  • Develop individualized service plans with veterans, focusing on housing stabilization, employment, healthcare, and benefits access.
  • Provide direct case management including crisis intervention, advocacy, goal planning and resource navigation

ADJUNCT INSTRUCTOR/ TEACHER, ELEMENTARY SPECIAL EDUCATION

Lubbock Independent School District
08.2020 - 12.2024
  • Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
  • Developed and executed behavioral intervention plans, leading to decrease in disruptive behaviors and increase in classroom participation.
  • Collaborated with multidisciplinary teams to provide comprehensive support for students with special needs.
  • Advocated for rights and needs of students with special education requirements, ensuring access to appropriate resources and accommodations.
  • Fostered strong relationships with parents and guardians, maintaining open lines of communication to ensure student progress.
  • Organized field trips and community-based experiences that enriched students' understanding of real-world applications for their skills.

PARENT'S DAY OUT TEACHER

Calvary Baptist Weekday Ministries
08.2017 - 06.2020
  • Developed and implemented classroom routines to address varying student needs.
  • Facilitated emotional and social growth for children.
  • Maintained detailed records on each child, noting daily activities and observations.
  • Provided updates to guardians on children's behaviors and related issues.

KIDS' CLUB MANAGER

Bodyworks Family Life Center
11.2009 - 04.2015
  • Operate in-house day-care facility center within local gym facility
  • Recruit, hire, train, and evaluate primary and supplemental staff and maintain records of training
  • Determine allocations of funds for staff, supplies, materials, and equipment
  • Confer with parents and staff to discuss activities and policies, and childrens' behavioral issues or injuries

CHEMICAL OPERATIONS

United States Army
11.1999 - 11.2003
  • Honorable Discharge: DD 214 available upon request.

Education

Bachelor Of Science - Sociology

EASTERN NEW MEXICO UNIVERSITY
05.2008

Skills

  • Case management proficiency
  • Custom support solutions
  • Effective team collaboration
  • Effective organizational skills
  • Effective relationship management
  • Collaboration with community organizations
  • Engaging with diverse communities
  • Strong verbal communication

Certification

CPI Certified

Timeline

SSVF CASE MANAGER

Vetstar
03.2025 - Current

ADJUNCT INSTRUCTOR/ TEACHER, ELEMENTARY SPECIAL EDUCATION

Lubbock Independent School District
08.2020 - 12.2024

PARENT'S DAY OUT TEACHER

Calvary Baptist Weekday Ministries
08.2017 - 06.2020

KIDS' CLUB MANAGER

Bodyworks Family Life Center
11.2009 - 04.2015

CHEMICAL OPERATIONS

United States Army
11.1999 - 11.2003

Bachelor Of Science - Sociology

EASTERN NEW MEXICO UNIVERSITY

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