Rachel Peyton
Xenia,Ohio
Summary
Responsible and Talented Nursery Attendant bringing 1 year of childcare experience. Dedicated and friendly professional with strengths in planning activities and maintaining order. Well-versed in relationship-building, problem-solving and conflict-management. Active listener and dedicated professional. Ready to take on a long-term position with room for advancement. Customer and Technical Support Professional with over nine years of experience in various industries as well as self-employment. Experience includes sales and technical support by phone or online, coordinating information databases and input of data into the automated systems, providing problem resolution for customers, and researching electronic sources when necessary. My education and practical experience have provided me with a vast array of computer skills and abilities as well as the ability to train others in this area.
Overview
14
14
years of professional experience
Work History
Nursery Attendant
YMCA of Greater Dayton - Xenia YMCA Branch
2023.07 - Current
- Contributed to a positive workplace culture by effectively collaborating with colleagues and demonstrating a strong commitment to the nursery''s mission and values.
- Developed strong rapport with families by consistently providing high-quality care that met each child''s unique needs while fostering trust between parents/guardians and nursery staff members.
- Supported the emotional well-being of each child by addressing their unique needs and fostering positive relationships among peers.
- Utilized creative methods to teach essential concepts such as colors, shapes, numbers, and letters to young learners.
- Conducted regular safety inspections of nursery equipment and facilities, identifying potential hazards before they became problematic.
- Followed strict security protocols and checked IDs before releasing children.
- Participated in ongoing professional development opportunities to remain current on best practices in early childhood education.
- Greeted parents and children in warm and inviting way.
- Enhanced children''s learning experience by incorporating age-appropriate activities and playtime routines.
- Collaborated with nursery staff to develop engaging lesson plans tailored to individual children''s needs and developmental levels.
- Cleaned and sanitized toys, surfaces, and furniture.
- Facilitated group activities that encouraged cooperation, teamwork, and skill development in young children.
- Managed daily classroom setup and organization, ensuring a clean and welcoming space for children to learn and grow.
- Maintained open communication with parents, providing updates on their child''s day-to-day activities and achievements.
- Assisted in maintaining a safe and nurturing environment for children, minimizing accidents and injury occurrences.
- Established and maintained a structured daily routine that provided consistency for young children, helping them feel secure in their learning environment.
- Created an inclusive environment where every child felt valued despite differences in ability level or background.
- Provided information about nursery services, compliance standards, and procedures.
- Monitored children''s progress through regular observation, maintaining accurate records of their development.
- Implemented strategies for behavior management, promoting appropriate social interactions amongst children within the nursery setting.
- Assisted with the planning and execution of special events such as holiday parties or field trips, contributing to memorable experiences for both children and families.
Volunteer Head Volley Ball Coach
YMCA of Greater Dayton Xenia Branch
2022.09 - Current
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
- Enhanced team performance by developing and implementing effective coaching strategies.
- Managed practice schedules, ensuring efficient use of time and resources for optimal results.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Improved team cohesion by organizing regular bonding activities and fostering a supportive environment.
- Facilitated open communication between players, parents, staff members, ensuring that all concerns were addressed promptly and effectively.
CEO/Customer Support Professional
Arise Virtual Solutions Inc.
2020.05 - Current
- Completed a task helping the customer when their vehicle needed service
- Have contracted with over 4 companies
- Resolved issues with the software, logins, and refunds
- Specialized in treating customers with respect, upbeat, and a smiling voice
Bus Driver
First Student Management LLC
2017.05 - 2020.08
- Provides safe safe transportation
- Transports Children to and from school as well as for a field trip
- Transports Adults/Children for charters
- Holds a Class B CDL License
Customer Support Professional
Synergy Service Solutions LLC
2010.08 - 2020.05
- Completed a task helping the customer when their vehicle needed service
- Have contracted with over 6 companies
- Resolved issues with the software, logins, and refunds
- Specialized in treating customers with respect, upbeat, and a smiling voice
Education
Master of Arts in Teaching - Elementary Education
Western Governor's University Online
01.2026
MS Cyber Security -
Virginia College Online
12.2011
BS Computer Information Systems -
Wilberforce University
05.2007
Skills
- Microsoft Office - Word, Excel, PowerPoint-Access
- Customer Service Databases - Coordinator, Interaction Client, Controller Plus
- Patience and Empathy
- Safety awareness
- Cleaning procedures
- Customer Relations
- Potty Training Support
- Safety understanding
- Emotional Support
Phone
(937)376-3784, (937)768-1983
Awardsrecognition
Presidents List and Honor roll Award
Volunteer Experience
United A.M.E. Church, Director of Young People's and Children's Department, 10/2011, 10/2019, Provide guidance to youth Ages 2-15 years old in the mission and increased knowledge of the African Methodist Episcopal Church, Organize and participate in activities to engage youth in a positive atmosphere in the community, Organized Bowling, skating, museum visits, game nights, lock-ins, and other field trips to enhance the learning and social experience of the youth, Organized, led, and trained the United Angels Dance Group in presenting spiritual dance for the congregation, Conduct weekly Bible Study, Coordinated adult involvement in chaperoning, and transporting youth to various events.
Community Service
- Member of United A.M.E. Church Xenia, Ohio since 2003
- Director Young People's Division October 2011- October 2019
- Director of United Angels Dance Group 2011-2020
- Member of Missionary Society
- Teacher Youth Church School
- Member of the Sanctuary Choir
- Member of Encouraging More Generous Giving Research Group
- Van Ministry (2011-present)
- Stewardess Board
- Member of the YMCA Xenia:
- Coached soccer U12 from 9/2022 to 11/2022
- Coaches Volleyball from 3/2023-6/23
Timeline
Nursery Attendant
YMCA of Greater Dayton - Xenia YMCA Branch
2023.07 - Current
Volunteer Head Volley Ball Coach
YMCA of Greater Dayton Xenia Branch
2022.09 - Current
CEO/Customer Support Professional
Arise Virtual Solutions Inc.
2020.05 - Current
Bus Driver
First Student Management LLC
2017.05 - 2020.08
Customer Support Professional
Synergy Service Solutions LLC
2010.08 - 2020.05
Master of Arts in Teaching - Elementary Education
Western Governor's University Online
MS Cyber Security -
Virginia College Online
BS Computer Information Systems -
Wilberforce University
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