Rachel Pflueger
Auburn
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Behavioral Case Planner
Cayuga Centers
05.2024 - Current
- Made court appearances and gave testimonies.
- Located resources and made referrals to provide aid to family and children.
- Evaluated child's adjustment in foster home and monitored educational and behavioral performance at home and in school.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Documented data and completed accurate updates to case records.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
CPR Instructor
Auburn YMCA-WEIU
07.2023 - Current
- Delivered individualized instruction on observation, assessment, decision-making and patient health teaching.
- Evaluated students' competencies through written assignments and examinations.
- Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
- Provided immediate and constructive feedback to students individually and as group.
Internship Student
Cayuga Centers
08.2023 - 05.2024
- Supported youth in making positive behavior choices and took disciplinary measures when appropriate.
- Offered support and direction to families and coordinated with court system and other community agencies for treatment.
- Conducted home visits to assess living environment and provided appropriate referrals.
- Assisted clients in preparing applications for social security benefits, housing and assistance programs.
- Collaborated with other professionals to plan and coordinate care for clients.
Waterfront Director
Auburn YMCA-WEIU
06.2022 - 09.2023
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Demonstrated leadership skills in managing projects from concept to completion.
- Restored staff loyalty by resolving complaints with activities or services rendered.
- Maintained safety and strong communication while supervising youth.
Lifeguard
Auburn YMCA-WEIU
01.2019 - 09.2023
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Attentively monitored swimmers to identify distress.
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Responded to emergency situations in a timely, efficient manner.
- Monitored pools and surrounding areas for adherence to safety protocols.
Camp Counselor
Auburn YMCA-WEIU
07.2018 - 09.2021
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Worked with children of varying age, interest, skill, and developmental levels.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
Swimming Instructor
Auburn YMCA-WEIU
01.2019 - 09.2023
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Prepared equipment before each class class and stored items promptly after classes.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Took notes strengths and weaknesses of each child in class to track progress.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
Education
Bachelor of Science - Sociology
SUNY, Cortland
Cortland, NY05-2024
Associate of Science - Criminal Justice- Police
Cayuga Community College
Auburn, NY05-2022
High School Diploma -
Moravia Jr Sr High School
Moravia, NY06-2020
Skills
- Multitasking Abilities
- Organizational skills
- Time management abilities
- Professionalism, Reliability
- Problem-solving
- Interpersonal communication and relationships
Girl Scout Gold Award
The Girl Scout Gold Award is the highest honor a Girl Scout Senior or Ambassador can earn, requiring them to address a root cause of an issue and create a lasting impact in their community or beyond. It's a significant achievement demonstrating leadership, sustainability, and a commitment to making a difference. This project is over 90 hours of community service based on a need for the community.
Timeline
Behavioral Case Planner
Cayuga Centers
05.2024 - Current
Internship Student
Cayuga Centers
08.2023 - 05.2024
CPR Instructor
Auburn YMCA-WEIU
07.2023 - Current
Waterfront Director
Auburn YMCA-WEIU
06.2022 - 09.2023
Lifeguard
Auburn YMCA-WEIU
01.2019 - 09.2023
Swimming Instructor
Auburn YMCA-WEIU
01.2019 - 09.2023
Camp Counselor
Auburn YMCA-WEIU
07.2018 - 09.2021
Bachelor of Science - Sociology
SUNY, Cortland
Associate of Science - Criminal Justice- Police
Cayuga Community College
High School Diploma -
Moravia Jr Sr High School
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