Summary
Overview
Work History
Education
Skills
Certification
Shadowing
Timeline
Generic

RACHEL PHELPS

Santa Rosa

Summary

Compassionate and driven healthcare professional with hands-on experience as an EMT in both emergency and critical care transport settings. Skilled in patient assessment, pre-hospital care, and collaborating with interdisciplinary teams under high-pressure conditions. Proven ability to communicate effectively with patients from diverse backgrounds while maintaining composure and professionalism. Passionate about advancing patient care through continued education and clinical excellence, with a long-term goal of becoming a Physician Assistant.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Emeregency Medical Technition

LIFEwest Ambulance
11.2024 - Current
  • Delivered emergency and interfacility care in both 911 and critical care transport settings.
  • Worked alongside nurses on critical care calls, assisting with advanced patient monitoring and stabilization.
  • Performed patient assessments, recorded vital signs, and supported life-saving interventions.
  • Maintained vehicle readiness and adhered to safety and infection control protocols.

Physical Therapy Aide

Los Osos Physical Therapy
06.2023 - 07.2024
  • Assisted physical therapists with developing and implementing patient treatment plans.
  • Provided support to patients during exercises and therapeutic activities.
  • Maintained equipment and treatment areas in a clean and organized manner.
  • Documented patient progress and communicated with therapists about any changes or concerns.

Crew Member

Chipotle Mexican Grill
08.2019 - 09.2022
  • Promoted to Certified Trainer: I was responsible for training new hires on their specific roles and providing feedback.
  • Prepared and served food, ensuring quality and consistency, leading to improved customer satisfaction.
  • Managed cash registers and transactions accurately, reducing discrepancies and increasing efficiency.
  • Maintained a clean and organized workspace, contributing to a safer and more productive environment.
  • Collaborated with team members to streamline operations, enhancing overall service speed and effectiveness.

Education

Bachelor's of Science - Nutrition Science

California Polytechnic State University
06.2024

Skills

  • Rehabilitation
  • Patient care
  • Clinical documentation
  • Team collaboration
  • Nutrition counseling
  • HIPAA regulations

Certification

  • National Registry of Emergency Medical Technicians
  • American Heart Association CPR Certification
  • ALS/CCT Transport Training at LIFEwest Ambulance
    - Completed advanced training course focused on ALS protocols, ventilator management, medication administration support, and critical care transport procedures.

Shadowing

Emergency Medicine PA
Sutter Lakeside Hospital – Lakeport, CA
May 2024 (12 hours)

  • Observed patient evaluation, diagnosis, and treatment in a rural ED setting serving underserved populations.
  • Gained exposure to high-acuity care and the PA’s role in managing patients without access to primary care.

Structural Heart PA – Cardiac Catheterization Lab
Memorial Hospital – Santa Rosa, CA
June 2024 (16 hours)

  • Observed advanced cardiac procedures including TAVR, MitraClip, and Watchman.
  • Learned about pre- and post-op management, patient education, and PA-led discharge planning in a highly specialized clinical setting.

Timeline

Emeregency Medical Technition

LIFEwest Ambulance
11.2024 - Current

Physical Therapy Aide

Los Osos Physical Therapy
06.2023 - 07.2024

Crew Member

Chipotle Mexican Grill
08.2019 - 09.2022

Bachelor's of Science - Nutrition Science

California Polytechnic State University