Rachel Phillips
Springfield,IL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Certified Medical Assistant
Memorial Health Systems
08.2023 - Current
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Collaborated with interdisciplinary teams to create comprehensive care plans tailored to individual patient needs.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
CNA
Bright Star Care Nursing Agency
09.2021 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
ICU CNA
HSHS St. Johns
05.2018 - 02.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Reduced patient stress levels through effective communication and active listening skills.
Education
GED -
Lawerance Adult
Springfield, ILNo Degree - CNA
Fishes And Loaves
Springfield, ILNo Degree - CNA To CMA Bridge Program
Lincoln Land Community College
Springfield, ILNo Degree - Massage Therapy
University of Spa And Cosmotology
Springfield, ILSkills
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Patient Scheduling
- Vital Sign Monitoring
- Patient documentation
- Patient Assessments
- Maintaining confidentiality
- Direct Patient Care
- Immunization Administration
- Medical terminology knowledge
- Reliable team player
- Data Entry
- Phlebotomy
- CPR
- First Aid
- Adaptable
- Trustworthy companion
Timeline
Certified Medical Assistant
Memorial Health Systems
08.2023 - Current
CNA
Bright Star Care Nursing Agency
09.2021 - Current
ICU CNA
HSHS St. Johns
05.2018 - 02.2020
GED -
Lawerance Adult
No Degree - CNA
Fishes And Loaves
No Degree - CNA To CMA Bridge Program
Lincoln Land Community College
No Degree - Massage Therapy
University of Spa And Cosmotology
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