Rachel Picot
Hospitality & Events Professional
FL
Summary
Sarasota, FL | Charlotte, NC
Highly organized, dependable and resourceful events professional with 4+ years of experience in hospitality event and meeting planning, catering and marketing. Self-motivated and enthusiastic professional with a positive can do attitude and proven ability to ensure the smooth operations of each event hosted. Equipped with strong leadership skills leading all on-site staff and all aspects of event operations. A team player who is detail oriented and thrives in a fast-paced, ever-changing environment.
Overview
6
6
years of professional experience
Work History
Director of Catering & Club Events
Bird Key Yacht Club
Sarasota, FL
05.2022 - Current
- Meeting & Event Planning- Met with prospective clients, gathered needs analysis, provided facility tours and finalized contracts. Generated and supported over 200 events ranging from 8 - 275 participants per event. Manage all aspects of event planning including menu planning, staffing needs, floorplan & table arrangements, decorations, rentals, entertainment, staging, lighting, audiovisual, traffic flow, and VIP services
- Process Development- Implemented the JONAS Event Management software to optimize the booking, planning, and post event reporting process. Created and implemented new department SOPs based on industry standards
- Event Sales & Reporting- Direct the catering sales efforts to ensure revenue maximization with a working knowledge of food & beverage and understanding of kitchen and banquet service procedures. Create catering and banquet reports using excel.
- Budgeting- Responsible for Events Budget and the Banquet and Club Function portion of the F&B Budget
- Marketing & Graphic Design- Work closely with Membership & Marketing Team to create strategic marketing plans for all club functions. Design and develop event materials to include flyers, signage, agendas, table menu cards, name badges, place cards etc.
- Leadership- Lead weekly BEO Meetings with Management Staff. Lead all pre-shift meetings with Front of House supervisors, servers, and bartenders to prepare for upcoming club functions or banquet events to ensure world-class service
Director of Administration & Events
Aberdeen Golf & Country Club
Boynton Beach, FL
01.2021 - 05.2022
- Event Planning- Responsible for the full cycle facilitation of conferences, meetings, seminars, events, black-tie dinners, silent luncheons, and golf tournaments for associations, corporations, and organizations varying in size from 10 - 1,800 attendees.
- Administrative-Timely and accurate completion of all administrative tasks for the GM/COO & Executive Leadership Team. Administrative Lead on all Club's confidential matters.
- Dynamic Leadership- Direct and oversee Club's Concierge Team of 5, Lead weekly operations BEO meetings with Department Heads
- Budgeting- Responsible for Events and Administration Budgets
- Negotiated vendor contracts
- Implemented JONAS Dining Reservations System allowing for efficient event sign-ups and reservation bookings
Assistant Membership & Administrative Manager
Aberdeen Golf & Country Club
Boynton Beach, FL
05.2019 - 01.2021
- Utilized Google Calendar to manage an active office calendar, organizing 200+ yearly Club events and meetings
- Led over 100 tours of the Club's facilities to show prospects all amenities and benefits of membership
- Oversaw 200+ yearly events (booked weekly at 70%) while constructing banquet & catering reports on Excel
- Fostered strong relationships with vendors, members, real estate agents, and the Club's attorneys
- Managed membership inquiries and outreach leading to an average of 90 home sales per year
- Maintained member files and ensured all membership records are properly preserved
- Administrative lead on Board of Directors Elections and Committee Reorganization
Customer Service Associate
The Preppy Pineapple
Boca Raton, FL
08.2018 - 05.2019
- Provide customers with exceptional customer service as they purchase products through the website and in the store
- Create personalized gifts and ensure all orders are promptly made and shipped out
- Assisted owner in answering all product inquiries in a timely and professional manner ensuring 5 star reviews are left
Events Internship
Seven Hills Global-Sports & Hospitality Agency
Delray Beach, FL
2017.08 - 2017.12
- Contributed to the team's planning and execution of events and hospitality programs
- Managed domestic and international travel for managing partners and client’s on-site trips
- Optimized the registration process through effective registration websites
- Designed and ordered custom incentive trip gifts
Education
Bachelor of Arts - Communication Studies
2019
- Minor: Hospitality & Tourism Management
- Certificates include: Meetings and Events Management and Resort and Club Management (FAU College of Business)
Skills
- Microsoft Office (Excel, Word, Powerpoint), Publisher)
- G-Suite
- Hub Spot CRM
- Adobe Acrobat
- JONAS Club Software (Event Management, Dining Reservations, Club Management, CRM)
Skills
Event Sales
Events logistics management
Vendor and Contract Negotiation
Project Management
Professionalism
Strategic Leadership
Scheduling
Organization
Affiliations
Club Management Association of America
Notary Public of Florida
Timeline
Director of Catering & Club Events - Bird Key Yacht Club
05.2022 - Current
Director of Administration & Events - Aberdeen Golf & Country Club
01.2021 - 05.2022
Assistant Membership & Administrative Manager - Aberdeen Golf & Country Club
05.2019 - 01.2021
Customer Service Associate - The Preppy Pineapple
08.2018 - 05.2019
Events Internship - Seven Hills Global-Sports & Hospitality Agency
2017.08 - 2017.12
Florida Atlantic University - Bachelor of Arts, Communication Studies
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