Rachel Pope
Cairo ,GA
Summary
Dynamic District Manager with a proven track record at Consolidated Burger Holdings, excelling in strategic planning and team leadership. Enhanced customer satisfaction through innovative training programs and dialy operations, achieving significant cost reductions. Skilled in data analytics and fostering a collaborative work environment, driving sales growth and operational excellence across multiple locations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
District Manager
Consolidated Burger Holdings
01.2021 - Current
- Managed daily operations and ensured consistent service quality across multiple locations.
- Implemented training programs to enhance team performance and customer satisfaction.
- Analyzed sales reports to identify trends and optimize store performance.
- Collaborated with store managers to develop strategic sales.
- Coordinated marketing efforts to boost regional brand presence and engagement.
- Monitored compliance with company policies and industry regulations.
- Facilitated cross-functional communication between corporate and store-level teams.
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
General Manager
Burger King
02.2008 - Current
- Led cross-functional teams to optimize operational efficiencies and improve service delivery.
- Developed strategic initiatives to enhance customer satisfaction and drive revenue growth.
- Implemented performance metrics to monitor team effectiveness and ensure alignment with business.
- Oversaw budget management, ensuring resource allocation aligned with company priorities and objectives.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Education
Na - Business Administration And Management
Southwest Georgia Technical College
Thoamsville Ga Skills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
- Training and coaching
- Attention to detail
- Goal setting and performance metrics
- Sales management
- Operations management
- Customer relations
- Staff development
- Team development
- Multi-unit management
- Team leadership
- Staff management
- Conflict management
- Sales reporting
- Budget management
- Policies and procedures
- Data analytics
- Staff recruiting
Certification
Servsafe Certified
Servsafe Proctor
Timeline
District Manager
Consolidated Burger Holdings
01.2021 - Current
General Manager
Burger King
02.2008 - Current
Na - Business Administration And Management
Southwest Georgia Technical College
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