Rachel Porter

Responsible for maximizing product visibility and driving sales volume within assigned retail accounts (e.g., grocery stores, and convenience stores). Ensure that all product inventory is precisely stocked, rotated (FIFO), and presented according to company standards and planograms. Act as the critical final link in the sales chain, executing promotional displays and collaborating with store personnel to cultivate and maintain strong working relationships to secure bulk buy-ins, product displays and ensure consistent product visibility.

Lead all aspects of retail logistics, including receiving, warehousing, and shipping; manage all inbound and outbound product flow to ensure inventory accuracy, organize back stock efficiently, and coordinate with the home office and internal staff. Maintain a precise and seamless supply chain, including managing a warehouse staff of 10.

Manage all aspects of daily operations for the entire store. Drive associate productivity and ensure consistent execution of company standards. Allocate and assign tasks to associates (25+), oversee deliveries and maintain inventory accuracy. Serve as primary point of escalation for customer support and service to ensure store profitably.

Execute all store efforts related to merchandise pricing accuracy, promotional signing and visual compliance. Perform weekly price changes, prepare and distribute all promotional signage and validate store advertisements through audits. Primary liaison for all pricing concerns, ensuring 100% adherence to corporate initiatives and developing effective partnerships with both the operations team and vendors. Facilitate comprehensive staff training to ensure they have the knowledge perform their roles effectively.

Direct all facets of daily department operations with a focus on inventory control, merchandising and streamlined procedures to improve accuracy. Perform product ordering, accept inbound freight and oversee records management. Additional key functions include weekly scheduling, staff training and conducting employee performance reviews. Provide exceptional customer service, driving significant sales increases in 10 of 12 departments.

Supervise all operational command, productivity and profitability of assigned departments. Direct and mentor a team of associates (25+), ensuring precise execution of corporate merchandising strategies, promotions and enforce sound loss control and inventory accuracy. Drive customer satisfaction, maintain high associate productivity and ensure the entire department operates in alignment with all company policies and sales goals.