Rachel Price
USI Industrial
MOSSPOINT,MS
5
years of professional experience
Dedicated Safety Technician with proven skills in hazard identification, compliance with OSHA regulations, and effective incident reporting. Committed to enhancing workplace safety through comprehensive training delivery and proactive protocol implementation.
Work History
Safety Technician
1 Year 9 Months- Conducted regular safety inspections to identify hazards and ensure compliance with OSHA regulations.
- Assisted in developing and implementing safety training programs for employees.
- Monitored safety equipment usage and maintained accurate inventory records.
- Collaborated with team members to investigate incidents and recommend corrective actions.
- Implemented safety protocols that improved workplace conditions and reduced incidents.
- Conducted regular reviews of safety documentation and procedures to ensure accuracy, consistency, and compliance with regulatory requirements.
- Maintained accurate records of all incidents, near misses, and safety observations to track trends and identify areas for improvement.
Customer Support Specialist
2 Years- Provided exceptional support to customers via phone and email, resolving inquiries promptly.
- Assisted in managing customer accounts, ensuring accuracy and up-to-date information.
- Utilized CRM software to track customer interactions and improve service efficiency.
- Developed and maintained strong relationships with clients to enhance satisfaction and retention.
Tier 3 Technical Support Representative
11 Months- Diagnosed complex technical issues involving hardware and software systems.
- Collaborated with engineering teams to resolve system anomalies effectively.
- Developed and maintained documentation for troubleshooting procedures and solutions.
- Provided advanced support for NASA-specific applications and systems integration.
- Analyzed recurring issues to identify root causes and recommend preventive measures.
Education
High School Diploma
Skills
Safety documentation
Lockout and tagout procedures
Safety training delivery
Noise control
Confined space entry
Incident reporting
Security measures
Hazard identification
Spill response
Hazardous materials management
Timeline
Safety Technician
USI Industrial
01.2025 - CurrentRead More
Customer Support Specialist
Fred Price Jr Insurance Agency
12.2022 - 12.2024Read More
Tier 3 Technical Support Representative
NASA Stennis Space Center, MS
01.2022 - 12.2022Read More
Mississippi Gulf Coast Community College
High School Diploma
Read More