Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Rachel Prickette

Minneapolis,KS

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, invoicing, vendor deliveries, customer focused, payroll and record keeping. Recognized for exemplary customer service and management.

Overview

13
13
years of professional experience

Work History

Retail Store Manager

Dollar General
Salina, KS
06.2017 - Current
  • Prepared staff work schedules and assigned team members to specific duties.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Delegated work to staff, setting priorities and goals.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Updated and maintained store signage and displays.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Reviewed and updated daily timecards, ensuring accurate and timely payroll processing weekly.

Patient Account Representative

Citizens Memorial Hospital
Bolivar, MO
03.2012 - 03.2015
  • Posted insurance and self-pay payments to patient accounts accurately.
  • Coordinated with motor vehicle insurance companies and attorneys to ensure timely processing of claims.
  • Verified claim statuses using insurance websites and updated patient accounts.
  • Verified insurance coverage through insurance websites and updated patient accounts.
  • Filed and released liens to attorneys and insurance companies for medical claims related to vehicle accidents.
  • Contacted insurance companies to check status of claim payments.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Maintained detailed notes on all patient interactions for future reference purposes.
  • Reviewed EOBs statements submitted by insurance companies for accuracy against provider's charges.
  • Updated existing patient files with relevant information such as changes in address or contact information.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Utilized various software and tools to streamline processes and optimize performance.

Education

High School Diploma -

Minneapolis High School
Minneapolis
05-2001

Skills

  • Detail-oriented
  • Payment processing
  • Retail operations
  • Customer service
  • Dependable and reliable
  • Incident reporting
  • Strong multi-tasking
  • Reporting and documentation

Accomplishments

  • Received the Walk-the-Walk award from Dollar Generals Executive Vice President in 2023
  • Consistently receive quarterly sales bonuses for being above target.

References

References available upon request.

Timeline

Retail Store Manager

Dollar General
06.2017 - Current

Patient Account Representative

Citizens Memorial Hospital
03.2012 - 03.2015

High School Diploma -

Minneapolis High School

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Rachel Prickette